Region 5 Mobile Crisis Counselor

Job Summary
We are seeking experienced and compassionate clinicians to join our Mobile Crisis Response team. This role provides immediate, community-based crisis intervention to individuals experiencing mental health and substance use emergencies. Services are delivered in homes and community settings, with a focus on rapid assessment, de-escalation, and stabilization.

The Mobile Crisis Response Specialist will utilize clinical skills to assess risk, develop safety plans, and determine appropriate levels of care. This position requires strong decision-making, the ability to work independently in high-pressure situations, and a commitment to trauma-informed, person-centered care.

Duties & Responsibilities

• Respond to behavioral health crisis calls in the community (homes, schools, public settings)
• Conduct comprehensive mental health and substance use assessments, including suicide and risk evaluations
• Provide immediate crisis intervention and de-escalation to stabilize individuals
• Develop and implement individualized safety plans
• Determine appropriate level of care (outpatient, crisis stabilization, inpatient hospitalization, detox, etc.)
• Coordinate care with hospitals, law enforcement, CSBs, and community providers
• Provide support, education, and guidance to clients and families during crisis situations
• Complete timely, accurate, and compliant clinical documentation
• Participate in on-call rotation, including evenings, weekends, and holidays
• Maintain confidentiality and adhere to HIPAA and state regulations

Qualifications

• Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, or related field
• MCR Certificate

Preferred / Accepted Credentials:

• Licensed Professional Counselor (LPC)
• Licensed Clinical Social Worker (LCSW)
• Qualified Mental Health Professional (QMHP)
• Certified Substance Abuse Counselor (CSAC)
• Peer Recovery Specialist (PRS)
• CSAC-A, QMHP-Trainee, or license-eligible candidates encouraged to apply
• Minimum 1–2 years of experience in behavioral health, crisis intervention, or related field preferred
• Strong assessment, de-escalation, and clinical decision-making skills
• Ability to remain calm and effective in high-stress and unpredictable environments
• Excellent communication and documentation skills
• Valid driver’s license and reliable transportation required
• Ability to work flexible schedules, including evenings and weekends

Pay: $60.00 per hour

License/Certification:

• MCR Certificate (Required)

Work Location: In person