Region 5 Mobile Crisis Counselor

Job Description

We are seeking experienced and compassionate professionals to join our Mobile Crisis Response team. This role provides immediate, community-based crisis intervention to individuals experiencing mental health and substance use emergencies. Services are delivered in homes and community settings, with a focus on rapid assessment, de-escalation, and stabilization.

The Mobile Crisis Response Specialist will utilize clinical skills to assess risk, develop safety plans, and determine appropriate levels of care. This position requires strong clinical judgment, the ability to work independently in high-pressure situations, and a commitment to trauma-informed, person-centered care.

Duties & Responsibilities

• Respond to behavioral health crisis calls in the community (homes, schools, public settings)
• Conduct comprehensive mental health and substance use assessments, including suicide and risk evaluations
• Provide immediate crisis intervention and de-escalation to stabilize individuals
• Develop and implement individualized safety plans
• Determine appropriate level of care (outpatient, crisis stabilization, inpatient hospitalization, detox, etc.)
• Coordinate care with hospitals, law enforcement, CSBs, and community providers
• Provide support, education, and guidance to clients and families during crisis situations
• Complete timely, accurate, and compliant clinical documentation
• Participate in on-call rotation, including evenings, weekends, and holidays
• Maintain confidentiality and adhere to HIPAA and state regulations

Qualifications

• Bachelor’s or Master’s degree in Social Work, Counseling, Psychology, or related field

Preferred / Accepted Credentials:

• Licensed Professional Counselor (LPC)
• Licensed Clinical Social Worker (LCSW)
• Qualified Mental Health Professional (QMHP)
• Certified Substance Abuse Counselor (CSAC)
• Peer Recovery Specialist (PRS)
• CSAC-A, QMHP-Trainee, or license-eligible candidates encouraged to apply
• Minimum 1–2 years of experience in behavioral health, crisis intervention, or related field preferred
• Strong assessment, de-escalation, and clinical decision-making skills
• Ability to remain calm and effective in high-stress environments
• Excellent communication and documentation skills
• Valid driver’s license and reliable transportation required
• Ability to work flexible schedules, including evenings, weekends, and holidays

Job Types: Full-time, Part-time

Pay: $60.00 per hour

License/Certification:

• Mobile Crisis Certificate (Required)

Work Location: In person