Regional Concept Business Head

The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards for Home Centre stores in Dammam; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development.

Key Responsibilities Sales and Commercial Performance

• Prepare and participate in the preparation of sales budgets
• Maximize sales and profitability of the concept
• Maximize productivity targets (sales per sqft, ATV, Conversion, etc.)
• Formulate and implement retail strategies & procedures in discussion with the NCBH/Regional Head
• Control costs within budgetary guidelines
• Identify internal and external commercial opportunities
• Ensure effective Stock and Space Management
• Conduct SWOT review to analyze the customer profile
• Provide monthly feedback on competitor and event activities
• Suggest improvements based on benchmark practices

Operational Standards and Management

• Prepare Regional operating plan (new store, seasonal and store) and ensure effective implementation
• Ensure all the stores are in compliance with the store operating and customer service standards
• Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
• Ensure all stores portray the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Ensure all store sales, promotions are planned effectively, executed promptly and maintained professionally

Inventory Management & Stock Distribution

• Ensure effective Inventory and Warehouse management for the concept in the territory (order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
• Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken
• Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
• Ensure pricing of merchandise as per norms and matrix format
• Provision of monthly feedback to Concept on sales, stock positions and product feedback

Business Management & Development

• Strategize and seek opportunity for concept expansion in the territory- Properties
• Manage roll-out of new projects and time bound implementation of projects
• Research and look for good property and locations
• Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)

People Management & Saudization

• Manage and support in team recruitment and ensure Saudization & Feminization.
• Ensure that all new recruits understand their job and inducted well within the company
• Assist ROM & ARM in grievance handling and disciplinary actions
• Ensure skill development of showroom staffs through Learning & Development
• Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans.
• Set KRA's for direct reports and conduct performance appraisal
• Oversee staff deployment and drive motivation levels of the direct reportees.

Qualifications (Must Have)

• A Candidate with retail experience in KSA would be preferable
• Minimum of 12 years' experience in Retail
• Should have Home & Furniture experience for 3-5 years
• Should have handled large format retail/Hyper mart.

Soft Skills

• Strong Business Acumen
• Strong Negotiation Skills
• Relationship Management
• Influencing Skills
• Leadership Skills

Target Companies

• Leading Home Retailers in India and in Saudi Arabia