Regional Director of Operations – Employer Health Centers

Regional Director of Operations – Employer Health Centers

About the Role
This is a senior operations leadership role overseeing a portfolio of employer health centers serving a Fortune 500 client.

This is not a maintenance role. It is a build-and-lead opportunity for someone who understands employer-based healthcare and can create the operational structure needed to support consistency, scale, and strong client delivery across multiple sites.

The clinical model and client relationship are already in place. What is needed now is an experienced operator who can build the playbook, strengthen execution, and bring operational discipline across sites in New Jersey, Georgia, and California.

Position Details
Location: Princeton, NJ (primary)
Work Model: Hybrid - 2 days onsite in Princeton, 3 days remote
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Job Type: Full-Time, W2
Compensation: $130,000-$150,000 base salary + benefits, commensurate with experience and qualifications
Travel: Travel required to oversee and support three clinic sites across New Jersey, Georgia, and California

What You Will Do

• Build and standardize SOPs, workflows, checklists, and operating standards across employer health centers.
• Lead implementation of new services, technology changes, and operational initiatives.
• Develop and manage KPIs for access, utilization, staffing, service quality, and patient experience.
  
• Design staffing models, coverage plans, and training expectations across locations.
• Serve as the operational point of contact for client stakeholders in a polished corporate environment.
• Partner with internal teams including HR, Legal, Finance, Procurement, and IT.
• Identify risks early and drive corrective action before issues become client-facing.

What We're Looking For

• 7+ years of healthcare operations experience with direct multi-site ownership.
• Direct experience in employer-sponsored health centers, onsite employee clinics, employer wellness clinics, occupational health, or corporate health settings is required.
• Demonstrated experience building SOPs, workflows, implementation plans, and operational playbooks from scratch.
  
• Experience with KPIs, dashboards, staffing models, and operational reporting.
• Proven ability to design and implement systems, not just maintain them.
• Strong project management discipline (milestones, ownership, timelines, execution).
• Executive presence and ability to operate in a high-expectation corporate environment.
• Bachelor's degree required; advanced degree preferred.
• RN, NP, or clinical background welcomed but not required

Before You Apply
This role requires direct experience operating within employer-based healthcare settings. Candidates without experience in employer health clinics, onsite employee wellness centers, occupational health, or similar corporate health environments are unlikely to be a fit.

Final candidates will be asked to submit a 30/60/90-day plan and a sample SOP or implementation document (confidential information may be redacted).

Benefits
401(k) • Health Insurance • Paid Time Off • Paid Sick Leave
We do not provide relocation assistance or visa sponsorship.

About Us
VitalCheck Wellness operates employer health centers inside Fortune 500 workplaces. We bring primary care, preventive services, and wellness programs directly to employees — on their campus, during their workday. Our clinical teams serve thousands of employees across multiple states, and we are building the operational infrastructure to scale.