CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states.
The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Territory Growth- Expand services across SNFs and ALFs; onboard new facilities
- Increase penetration in existing facilities and promote specialty service lines
- Build relationships with facility leaders to drive referral growth
- Present CHE programs and secure new facility contracts
- Travel up to 50%
Quality Service- Provide exceptional customer service to partner facilities
- Conduct quarterly in-person facility visits
- Support facility staff with workflows, referrals, and program integration
- Communicate territory needs to internal teams
Provider Management- Track provider productivity and RVU performance (daily–annual)
- Conduct monthly provider meetings (virtual or in-person)
- Collaborate with Clinical Operations on regional initiatives
- Assist in interviewing and evaluating candidates for facility-based roles
- Bachelor’s degree required
- Master’s degree preferred
- Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
- Multi-site healthcare operations experience required
- Strong leadership, critical thinking, and decision-making
- Excellent relationship-building and customer service skills
- Ability to manage change and execute growth strategies
- Advanced organizational and time-management skills
- Ability to work independently and manage multiple priorities
- Ability to travel, including occasional overnight trips
Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity.