Regional Operations Manager -Courier Industry

A Regional Operations Manager in the courier industry oversees multiple locations, focusing on efficiency, cost control, team leadership, and service quality (on-time delivery, customer satisfaction) across a geographical area, managing logistics, staff (hiring/training), and implementing strategic process improvements, often using data for decision-making in fast-paced environments like e-commerce or traditional delivery. Key Responsibilities

• Logistics & Fulfillment: Managing regional delivery networks, optimizing routes, ensuring timely pickups and deliveries.
• Team Leadership: Hiring, training, motivating, and managing operations teams across various branches or hubs.
• Performance Management: Setting KPIs (Key Performance Indicators), tracking metrics (on-time performance, cost per delivery), and driving operational excellence.
• Process Improvement: Identifying bottlenecks, implementing Lean/Six Sigma principles, and streamlining workflows for efficiency.
• Budgeting & Cost Control: Managing regional budgets, reducing operational risks, and optimizing resource allocation.
• Stakeholder Collaboration: Working with sales, finance, IT, and senior leadership to align operations with business goals.

Skills & Experience

• Strong leadership and team management.
• Expertise in logistics, supply chain, or transport.
• Data analysis for decision-making.
• Experience with multi-site operations.
• Familiarity with courier/delivery technology.

Job Type: Full-time

Pay: Rs125,000.00 per month

Work Location: In person