Regional Programme Director (Capital Works)

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

You will be part of a growing team providing programme management / PMO services within the JLL APAC Regional PMO Group. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLL”s career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.

You will have prior experience working within a PMO, have experience with finance or governance heavy Clients, have previously provided oversight to projects (and be able to draw on previous project management experience of projects) valued between $1m and $3m USD.

Overview

As the senior governance lead for the JLL-delivered portion of the our Client’s capital work programme, this role serves as the primary interface between JLL and (i) their internal third party PMO and (ii) other Global Real Estate leaders / stakeholders. The role is essential for ensuring all JLL project delivery strictly adheres to contractual obligations and global standards. By enforcing internal compliance and strategic alignment with our client’s global initiatives, this position protects our Client’s capital investments and guarantees consistent, high-quality project outcomes from JLL delivered projects.

Core Responsibilities:
1. Program Governance & Performance Management
Collaborate closely with the Client’s Internal PMO team to ensure all JLL-delivered projects meet client's governance standards and compliance requirements

Collate and submit all JLL performance data for KPI evaluation by the Client’s Internal PMO team

Serve as JLL's primary liaison for governance matters, ensuring prompt implementation of PMO directives

2. Commercial & Contractual Oversight
Govern the commercial relationship between JLL and the Client, including the timely preparation of JLL's Fee proposals and invoicing

Act as the senior escalation point for any commercial disputes arising from JLL-managed projects, ensuring swift resolution and protection of the Client’s interests

Ensure that the various JLL entities across APAC are correctly maintained and onboarded within the Client’s systems

3. Global Program Alignment & Strategic Initiatives
Act as JLL's single point of contact for the APAC region to align with the Client’s U.S. and global leadership on key strategic initiatives

Drive the regional adoption of global programs within the JLL team to ensure consistency with the Client’s worldwide standards

Coordinate with the Client’s Internal PMO team on implementation of their strategic programs within JLL's delivery framework

4. Sustainability Program Oversight
Act as the escalation point for sustainability certification activities within the JLL portfolio

Ensure timely reporting from the dedicated JLL Sustainability Lead to the client and intervene to resolve roadblocks, to ensure that all projects align with the Client’s global ESG commitments

5. Team Onboarding & Client Process Integration
Lead the induction and ongoing training for all JLL PDS team members assigned to the account

Ensure deep integration with the Client’s unique processes and technologies to guarantee service quality and consistency

6. Knowledge Transfer & Team Continuity
Facilitate critical knowledge transfer sessions between incoming and outgoing project teams to ensure seamless transition of project-specific expertise, client relationships, and operational knowledge

7. Client-Directed Initiatives & Small Works
Provide direct execution and oversight for ad-hoc, client-directed churn works and special projects

8. Talent Acquisition & Team Optimization
Partner with local delivery teams to ensure that when there is a resignation of a critical position that market-leading candidates are put forward in a timely manner for client consideration

9. Integrated Service Partnership
Foster a strategic partnership with the Property Management team, ensuring seamless integration between project delivery and ongoing building operations to provide a holistic service experience for the Client

Personal attributes

Bachelor's Degree in Engineering, Architecture, Construction or related technical field

Min 10+ years' experience managing / leading corporate occupier fit out projects

Minimum of 7+ years' experience leading teams; either internal or external parties, in a successful integrated platform management experience

Perceptive, self-motivated, collaborative, enthusiastic, have strong organizational and time-management skills, have strong analysis and problem solving skills, a passion for quality and, critically, have an eye for detail

Possess a good knowledge of industry principles and processes relevant to your role

Excellent communication and stakeholder management skills

Numerate, with good commercial skills

English, both written and spoken to a good technical standard.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.