Rehabilitation Aide & Front Office CoordinatorAdmin

About Us

At The Fitness Lab, we pride ourselves on being the Denver Metro area leader in Physical Therapy, Medical Exercise, Personal Training, Recovery, and Sports Performance. We take a comprehensive, integrated approach to health, training, and rehabilitation, focused on helping every patient and client not only meet but exceed their goals in a supportive, family-like environment.

Founded on the principles of individualized, one-on-one care, our physical therapy sessions are 40 minutes in length and are spent entirely with a licensed physical therapist. Our patient population is diverse and includes adolescent athletes, weekend warriors, professional athletes, and Medicare patients, with a primary focus on orthopedic, sports medicine, and post-surgical care.

Our interdisciplinary team includes physical therapists, medical exercise specialists, personal trainers, and wellness practitioners who collaborate closely to deliver best-in-class care. As we continue to grow, we are thoughtfully expanding into the medical wellness and recovery space, creating opportunities for interdisciplinary learning and long-term professional growth.

Position Overview

This is a hybrid clinical support and front office coordination role that plays a vital part in delivering a seamless patient and client experience. The position provides day-to-day support for physical therapists and other wellness practitioners, while also managing essential front-office and administrative responsibilities.

This role is ideal for students or early-career professionals interested in physical therapy, personal training, exercise physiology, massage therapy, wellness, or healthcare operations, and offers hands-on exposure to a progressive care model that integrates rehabilitation, performance, and wellness.

Key ResponsibilitiesClinical & Practitioner Support

• Assist physical therapists and other wellness practitioners during sessions as directed
• Support patient and client flow between treatment, wellness, and training areas
• Prepare treatment rooms, wellness spaces, and equipment before and after sessions
• Maintain cleanliness, organization, and safety of clinical, wellness, and gym spaces
• Assist with basic non-licensed support tasks within scope and training

Front Office & Administrative Support

• Greet and check in patients and clients upon arrival
• Answer and route incoming phone calls and inquiries
• Manage schedules for therapists and wellness practitioners
• Collect payments at time of service
• Verify insurance and manage visit authorizations when applicable (training provided)
• Complete clerical, documentation, and filing tasks
• Support daily front office operations and internal communication

Wellness & Recovery Exposure

• Gain exposure to integrated wellness and recovery services as they are introduced
• Support interdisciplinary workflows connecting rehabilitation, performance, and wellness
• Learn patient experience standards across clinical and wellness services

Our Ideal Candidate

We are looking for a teammate who is:

• Reliable, organized, and detail-oriented
• Comfortable in a medical, wellness, and fitness clinic environment
• Energetic, professional, and personable with patients and clients
• A strong communicator and collaborative team player
• Curious, adaptable, and eager to learn

Priority is given to students or early-career professionals pursuing or considering careers in physical therapy, personal training, exercise physiology, massage therapy, or related health, wellness, and performance fields, though this is not required.

Qualifications

(Preferred, but we are willing to train the right candidate)

• Current student or graduate in a related field such as:
• Pre-Physical Therapy
• Exercise Science or Exercise Physiology
• Kinesiology
• Athletic Training
• Personal Training
• Massage Therapy
• Health Sciences or related discipline
• Experience in a medical, outpatient physical therapy, wellness, or fitness setting preferred
• Familiarity with WebPT, Mindbody, Google Workspace, and Microsoft Office is a plus
• Strong organizational and multitasking skills
• Interest in rehabilitation, wellness, recovery, and performance-based care
• Professional demeanor and strong customer service skills

Certifications (Not Required)

• CPR
• Certified Medical Administrative Assistant (CMAA)
• Medical Billing and Coding
• Personal Training Certification
• PTA
• Licensed Massage Therapist

Compensation & Benefits

• Competitive hourly or salaried compensation, dependent on experience
• Flexible scheduling options
• Full-time benefits may include:
• Health, Dental, and Vision Insurance
• Paid Time Off
• Opportunities for professional development and growth into clinical, operations, or leadership roles

Why This Role at The Fitness Lab

• Direct support role with physical therapists and wellness practitioners
• Hands-on exposure to rehabilitation, performance, and medical wellness models
• Strong learning environment for pre-PT and performance-focused candidates
• Collaborative, interdisciplinary team culture
• Clear potential for long-term growth and advancement
• Work in a modern, high-performance healthcare and fitness setting

How to Apply

If you are interested in joining The Fitness Lab team, please submit your resume and a brief cover letter telling us more about yourself and your interest in the role.

For more information about us, visit www.FitnessLabCO.com

The Fitness Lab is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Job Types: Full-time, Part-time

Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Briefly tell us why you are interested in this role and how it fits into your career goals.

Work Location: In person