Relationship Manager

Job Description – Relationship Manager (RM)

Company: Zed Capital International Limited – Representative Office
Location: Media City, Dubai, United Arab Emirates
Salary: AED 2,800 – AED 3,500 per month (Based on experience, qualifications, and performance)
Job Type: Full-Time

About the Role

Zed Capital International Limited – Representative Office is seeking a motivated, customer-focused, and results-driven Relationship Manager (RM) to join its growing team. The ideal candidate should possess excellent communication and relationship management skills with a passion for client servicing and the global financial markets.

The successful candidate will be responsible for managing and nurturing client relationships, identifying new business opportunities, ensuring client satisfaction, and promoting the company's financial products and services while maintaining the highest standards of professionalism and customer service.

Key Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Act as the primary point of contact for clients, addressing their queries and providing timely support.
• Promote the company's financial products and services to prospective and existing clients.
• Identify opportunities for cross-selling and upselling company products and services.
• Assist clients with account opening, onboarding, and documentation processes.
• Conduct regular follow-ups with clients to ensure engagement and satisfaction.
• Achieve individual monthly, quarterly, and annual business targets.
• Maintain accurate records of client interactions and activities using CRM systems.
• Coordinate with Sales, Customer Support, Compliance, and Operations teams to ensure seamless client servicing.
• Stay updated on financial market trends, company products, and industry developments.
• Ensure all client interactions comply with company policies and applicable regulatory requirements.
• Deliver exceptional customer service while building long-term client relationships and loyalty.

Required Skills & Qualifications

• Minimum 1–3 years of experience in Relationship Management, Sales, Customer Service, or the Financial Industry is preferred.
• Fluency in English and Hindi is mandatory. Additional languages will be an advantage.
• Excellent communication, interpersonal, and relationship management skills.
• Strong negotiation and client servicing abilities.
• Ability to work in a target-driven and fast-paced environment.
• Self-motivated, confident, and customer-oriented personality.
• Professional appearance and positive attitude.
• Good organizational and time management skills.
• Basic knowledge of CRM software and Microsoft Office applications will be an advantage.
• Ability to build trust and maintain long-term client relationships.

Preferred Qualities

• Passion for client relationship management and business development.
• Strong customer service orientation.
• Positive, energetic, and proactive attitude.
• Quick learner with a willingness to develop product and market knowledge.
• Ability to work independently as well as collaboratively within a team.
• High level of integrity, professionalism, and confidentiality.
• Strong work ethic with commitment to achieving business objectives.

What We Offer

• Competitive salary package (AED 2,800 – AED 3,500)
• Career growth and professional development opportunities.
• Comprehensive training and continuous learning support.
• Professional and supportive work environment.
• Performance-driven culture with recognition and rewards.

Application

Interested candidates may send their updated CV to: careers@zedcapital.com

Location:

Dubai (Required)

Work Location: In person

Pay: AED2,800.00 - AED3,500.00 per month

Experience:

• Customer relationship management: 2 years (Required)

Location:

• Dubai (Required)

Work Location: In person