Relationship Manager – Services Sector

Role Objective

The incumbent will be charged with the responsibility of serving as the primary point of contact for the assigned portfolio of the Services sector clients. The jobholder will work with existing clients to help them make the right decisions regarding their accounts and guide on the financial services and credit solutions on offer to them. The incumbent will also be responsible for identification of possible credit sales opportunities and generate new business for Doha Bank in terms of the sector. The incumbent will review credit applications and provide recommendations to the senior management on lending viability.

Detailed Roles and Responsibilities:

• Contribute towards and assist in implementation of the Services sector section strategy.
• Support the team in the implementation of the strategy, annual business plans, budgets, policies and procedures of the Services sector.
• Originate, maintain and develop relationships with the clients to expand the Services sector credit portfolio.
• Promote the Bank’s cash management, working capital, trade finance, payments, collections and other products and services to realize growth objectives.
• Enhance profitability of the section through sales of financial solutions to the Services sector entities, including but not limited to cash management, working capital, trade finance, payments, collections and other services.
• Coordinate with various Department/Section Heads within the Wholesale Banking function, to consolidate cross sales efforts.
• Work independently with the assigned clients to understand their business needs and associated banking needs.
• Receive and review credit applications from new or existing Services sector clients.
• Review Internal Credit Rating and RAROC for all lending clients and update same on annual basis or as and when a new facility is granted, new information available etc.
• Conduct feasibility studies and sector outlook studies in order to provide better recommendations regarding credit applications.
• Work closely with the ARMs/ Credit Analysts to examine the credit applications, including financial statements and translate the financial soundness of these clients onto credit assessments before providing credit recommendations to the Credit Committee.
• Responsible for service and account management needs of designated Services sector clients of Doha Bank.
• Follow and utilize the Services sector credit processing systems and systems modules and stay aligned to the strategic objectives and mission of Doha Bank.
• Manage daily account-related banking activities of the Services sector clients comprising the respective portfolio and provide directions and instructions to ARMs/Credit Analysts in this regard.

Educational Qualifications:

• University graduate with a degree in Business or Banking or Finance or any other related discipline.
• Master’s degree in management any other related discipline will be an added advantage.

Experience:

• 08-12 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
• Experience in business / relationship management in Corporate and commercial banking sector, with strong understanding of the local banking industry.