Relocation Advisor

Who We Are

You Move Me is a customer-first moving franchise known for delivering stress-free, high-quality moving experiences. We specialize in home-to-home residential moves, as well as office and commercial relocations. Our team prides itself on professionalism, care, and communication — and that starts with our Inside Sales team.

As part of the Southwind family of brands, You Move Me offers long-term stability, strong leadership, and real career growth opportunities. No previous moving experience is required — we provide the training, tools, and support you need to succeed.

Position Overview

As an Inside Sales Agent (Relocation Advisor), you'll be the first point of contact for customers planning a move. You'll handle inbound calls and inquiries, provide clear and accurate information on services and pricing, and schedule moves that set both our customers and Operations team up for success.

This is an in-office, full-time role ideal for someone who enjoys phone-based sales, thrives in a fast-paced environment, and takes pride in delivering excellent customer experiences during major life transitions.

Compensation & Schedule

• $16.83/hour base pay + commission (55k-60K total compensation)
• Full-time, in-office position
• Performance-based earning potential

What You'll Do

• Respond to inbound calls and customer inquiries promptly and professionally
• Educate customers on You Move Me services, pricing, and availability
• Schedule residential and commercial moves accurately and efficiently
• Maintain detailed and organized customer records in our CRM system
• Track sales activities and document all customer interactions
• Follow up with customers to ensure satisfaction and address questions or concerns
• Collaborate closely with Operations to ensure smooth execution of scheduled moves
• Consistently meet or exceed sales targets and performance metrics

What We're Looking For

• Strong verbal communication and active listening skills
• Customer-focused mindset with confidence on the phone
• Ability to stay organized and manage multiple conversations at once
• Comfort using CRM systems and basic computer tools
• Sales, customer service, call center, or hospitality experience is a plus
• No moving industry experience required — we'll train you

Why Join You Move Me?

• Inbound sales role — customers are already reaching out
• Structured training and ongoing coaching
• Supportive, team-oriented culture
• Opportunities for advancement within Southwind's family of brands
• A role where your performance directly impacts customer satisfaction and revenue