Relocation Consultant

Dubai, United Arab Emirates Posted on 03/06/2025

The Relocation Consultant will be responsible for helping EER's clients' employees (assignees) to navigate the complex process of moving to a new location. Their primary goal will be to ensure that assignees have a smooth and stress-free relocation experience by providing them with personalized guidance and support throughout the entire process.

Accountabilities

Conduct initial consultations with assignees to assess their relocation needs and preferences. Setting expectations will be a key element of these consultations.

Provide guidance and advice on everything from finding suitable housing and schools to setting up utilities and opening bank accounts.

Deliver services based on assignees specific needs and budgets and clients' scope of work.

Research and provide information on local laws and regulations, customs, and culture to help clients' acclimate to their new environment.

Coordinate with other professionals such as real estate agents, maintenance companies, property management companies, utility companies, banks and government authorities to ensure a seamless relocation process.

Maintain regular communication with assignees to keep them informed and address any concerns or issues that arise during the relocation process.

Provide weekly progress reports via case management system.

Perform ad-hoc tasks and duties as assigned to support Relocation Team

Requirements

Proven experience in relocation consulting or a related field such as international business or travel planning ideal.

Educational Qualifications

Bachelor's or associate degree, or an equivalent qualification, is preferred.

Technical Qualifications

Proficient in using various computer systems and software. Familiarity various systems is a plus (Zoho CRM).

Skills and Abilities

Knowledge of local laws, regulations, customs, and culture.

Strong communication, problem-solving, and organizational skills.

Ability to work independently and manage multiple clients simultaneously.

Proficiency in Microsoft Office and other relevant software tools.

Other Requirements

Living in Dubai

UAE driving licence and access to a car.

Availability to work flexible hours, including weekends and evenings as required.

Language

Excellent oral and written communication skills in English at a corporate level.

In compliance with United Arab Emirates Laws and Regulations.