Remote Administrator Assistant

Pay: $18.00 - $24.00 per hour

Job description:

Role Overview

This position is ideal for individuals who enjoy structured, detail-oriented work and want to build a career in healthcare administration or revenue cycle operations. As an Insurance Verification and Eligibility Support team member, you will ensure that patient insurance coverage is accurately verified before services are billed.

You will review insurance details, confirm eligibility through payer portals or phone verification when needed, and document key benefit information such as copays, deductibles, coinsurance, referral requirements, and authorization rules. When discrepancies or missing information arise, you will clearly flag issues and communicate next steps to billing teams or provider offices.

Training will be provided on workflows, terminology, and payer-specific processes. This role offers a strong foundation in how accurate verification reduces billing errors and claim denials.

This is an excellent entry-level opportunity for those interested in revenue cycle management, billing support, claims processing, patient accounts, or insurance operations, with growth potential into authorizations, denial management, or revenue cycle specialist roles.

What You’ll Do

Eligibility and Coverage Verification

• Verify patient insurance eligibility, effective dates, and active coverage
• Confirm plan type, member and group details, and primary vs. secondary coverage
• Identify coordination of benefits issues and document required corrections
• Ensure coverage is verified prior to services whenever possible

Benefits Investigation and Documentation

• Record benefit details including copays, deductibles, coinsurance, and out-of-pocket maximums
• Confirm referral, authorization, or pre-certification requirements
• Verify in-network vs. out-of-network status and any restrictions
• Enter accurate information so teams can rely on your documentation

Patient Account Updates

• Update patient accounts with verified insurance and benefit details
• Ensure consistency across systems, documents, and payer portals
• Maintain clear notes outlining verification steps and follow-ups

Discrepancy Identification and Communication

• Identify issues such as inactive coverage, incorrect subscriber details, or missing authorizations
• Communicate findings clearly with recommended next steps
• Escalate urgent issues that could impact scheduling or claims

Workflow Support and Compliance

• Follow verification processes and payer-specific guidelines
• Track work using internal systems or simple trackers
• Maintain strict confidentiality and comply with HIPAA standards

What We’re Looking For

We are seeking someone dependable, organized, and comfortable with detail-focused work. You should be willing to learn insurance terminology and follow structured processes while maintaining high accuracy.

Required Skills

• Strong attention to detail
• Ability to learn and navigate systems and payer portals
• Clear written communication
• Ability to interpret insurance information
• Ability to work independently in a remote environment

Nice to Have (Not Required)

• Experience in insurance verification, billing, patient access, or admin work
• Familiarity with revenue cycle terms (eligibility, benefits, authorizations, denials)
• Experience using spreadsheets or trackers
• Exposure to EHR or practice management systems

Why You’ll Love Working Here

• Fully remote role with structured onboarding
• Hands-on training in real verification workflows
• Direct impact on reducing claim denials
• Supportive team environment with clear processes
• Strong career growth opportunities in revenue cycle
• Meaningful work that improves patient and provider experience

Benefits

• Health and dental insurance
• Vision care
• Retirement plan with employer match
• Life insurance and AD&D
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP/EFAP)
• Paid time off (vacation, sick days, holidays)
• Annual home office stipend

Apply Today

If you enjoy detail-oriented work and want to build a career in healthcare operations, apply today.

You must also email your resume to:
hr@jnrmedicalstaffingsolutions.com

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Parental leave
• Vision insurance

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Application Question(s):

• Are you comfortable working in a full remote environment?
• Do you have a reliable internet connection and a quiet workspace for a remote role?
• Are you comfortable handling confidential patient information and following privacy requirements (HIPAA/PHIPA)?
• Did you email your resume to hr@jnrmedicalstaffingsolutions.com?
• Applicants who are selected will be contacted via email. However, we have received some reports of emails going to spam/junk. Please make sure to add "hr@jnrmedicalstaffingsolutions.com" to your safe sender list, as this is the only way selected applicants will be contacted.

Work Location: Remote