Remote Care Managers in NY 50k to 60k and 15k in benefits

Job Title: Care Manager
Location: Remote (Must reside in NY | Quarterly in-person meetings required)
Salary: $50,000 – $60,000
Job Type: Full-Time

About the Role

We are seeking compassionate and organized Care Managers to provide person-centered care coordination services to individuals within the OPWDD system. This role focuses on delivering the six core Health Home Care Management services while supporting members and families through advocacy, care coordination, referrals, and ongoing engagement.

This is a primarily remote position with quarterly in-person meetings in New York.

Key Responsibilities

Comprehensive Care Management

• Conduct comprehensive assessments identifying medical, behavioral, developmental, and social service needs

• Develop and maintain individualized Life Plans with members, families, providers, and support systems

• Manage a caseload of approximately 35–40 members

• Conduct required face-to-face visits (monthly, quarterly, or bi-annually depending on member needs and regulations)

Care Coordination & Health Promotion

• Coordinate medical, behavioral health, and social service supports

• Monitor treatment adherence and update Life Plans as needed

• Facilitate access to appointments and community resources

• Collaborate with interdisciplinary teams and clinical staff

• Support post-hospital and rehabilitation transitions

Transitional Care

• Assist members during transitions between levels of care and crisis situations

• Utilize Health Information Technology (HIT) systems to coordinate services and communication

Individual & Family Support

• Maintain regular communication and engagement with members and families

• Ensure care plans reflect member goals and preferences

• Connect families with peer support and community resources

Referral & Community Support Services

• Identify and coordinate referrals to community-based programs and services

• Monitor follow-up and engagement with providers and supports

Documentation & Compliance

• Maintain accurate records in the Electronic Health Record system

• Ensure compliance with HIPAA and OPWDD regulations

• Assist members with maintaining Medicaid, SSI, SNAP, and other benefits

Qualifications

Candidates must meet one of the following:

• Bachelor’s Degree + 2 years of relevant experience
  OR

• RN License + 2 years of relevant experience
  OR

• Master’s Degree + 1 year of relevant experience

MSC Service Coordinators employed prior to July 1, 2018 may qualify under grandfathering provisions.

Skills & Experience

• Strong interpersonal and communication skills

• Ability to manage conflict and de-escalate situations

• Excellent organizational and time management abilities

• Strong Microsoft Office and computer skills

• Ability to prioritize and manage multiple responsibilities

• Experience in care coordination, OPWDD, case management, healthcare, or social services preferred

Why Join?

• Remote flexibility

• Mission-driven organization

• Opportunity to make meaningful impact in people’s lives

• Supportive and collaborative team environment