Remote Customer Service Representative

Customer Success Representative (Remote) – Join a Rapidly Growing Team!

Pay: $17.00 per hour

Type: Full-Time, Independent Contractor (1099)

Schedule: 9:00 AM – 5:00 PM (Mon, Tue, Thu, Fri, Sat) — Sundays & Wednesdays Off Location: 100% Remote

Why Join Us?

We’re not looking for someone to just "clock in." We are a fast-scaling company looking for a foundational team member. If you are a self-starter who enjoys the autonomy of remote work and wants a clear path for career advancement, this is the place for you.

The Role

As our newest CSR, you’ll be the heartbeat of our operations. You’ll handle customer inquiries, manage schedules, and ensure every interaction is seamless.

Key Responsibilities:

• Provide high-level support via phone, email, and chat.
• Manage customer data and scheduling with precision.
• Problem-solve in real-time to keep our customers happy and our growth on track.

What We’re Looking For (The "Must-Haves")

• Proven Remote Experience: This is required. You must have a track record of being productive, disciplined, and communicative while working from home.
• Tech-Savvy: You’re comfortable navigating multiple platforms simultaneously.
• Reliability: You are ready to commit to our 9-5 schedule, including Saturdays.
• Communication: You have a professional "phone voice" and can write clear, empathetic emails.

The "Big Bonus" (Preferred)

• ServiceTitan Experience: If you’ve used ServiceTitan CRM before, you’re at the top of our list! Please highlight this in your application.

Requirements

• A dedicated, quiet home office space.
• High-speed, reliable internet connection.
• Ability to work as an independent contractor.
• A "can-do" attitude—we are growing fast, and we want you to grow with us!

To Apply call 615-316-5207, leave us a brief voicemail of why you are the best fit for this opportunity, and most recent work experience.

Job Types: Full-time, Contract

Pay: From $17.00 per hour

Benefits:

• On-the-job training
• Professional development assistance
• Work from home

Application Question(s):

• How many years experience do you have working remote?
• Do you have experience using the CRM Service Titan?

Work Location: Remote