Remote Customer Support Associate – Travel Services

Join JAK Travel Agency as a Remote Customer Support Associate based in Cincinnati, Ohio. You will assist clients in planning trips, answer questions, and provide professional, friendly guidance—all from a remote work environment. This role offers flexible hours and is well suited to entry-level candidates seeking experience in client services and the travel industry.

Responsibilities

• Respond promptly to client inquiries via email, phone, or chat.
• Assist clients with travel planning, itineraries, and general questions.
• Maintain accurate and organized client records.
• Provide professional, friendly, and helpful support.
• Collaborate with the team to ensure high-quality service.
  
  

Qualifications

• Excellent written and verbal communication skills.
• Comfortable working independently in a remote environment.
• Detail-oriented and organized.
• Interest in travel or customer support.
• Previous experience is a plus but not required.
• Basic computer and internet skills.
  
  

Why Join Us

• Fully remote with a flexible schedule.
• Entry-level friendly.
• Opportunity to gain experience in client support and travel services.
• Work with a supportive, collaborative team.
  
  

This position is open to candidates located in Cincinnati, OH, and the surrounding area.