AlGooru

An innovative edtech startup in Saudi Arabia is looking for a Customer Support Lead to build the Customer Support department from scratch. You will be responsible for enhancing user experiences across channels, leading a team, and utilizing CRM tools such as HubSpot and MessageBird. With a focus on customer obsession and data-driven insights, this role offers fully remote work and a range of employee benefits, including unlimited sick days and ESOP shares.

Shape the foundation of customer support at a fast-growing Saudi edtech startup by developing processes, mentoring a remote team, and driving improvements through platforms like HubSpot and MessageBird. Directly influence how students and educators experience the product while enjoying flexible work perks and meaningful ownership via ESOP shares.

Remote Customer Support Lead - Build Exceptional Customer Experience

Saudi Arabia

Customer Support

HubSpot

MessageBird

Team Leadership

Data-driven Insights

Customer Experience Management

Communication Skills

Problem Solving

Join AlGooru and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AlGooru hiring Remote Customer Support Lead - Build Exceptional Customer Experience in near you

Remote Customer Support Lead - Build Exceptional Customer Experience

Customer Service Executive

Customer Experience Specialist