Remote Customer Support Specialist (Dog Training / Pet Services)

Remote Customer Support Specialist (Dog Training / Pet Services)

Full-Time | Remote
Pay: $15–$17/hour
Schedule: 40h weekly within 7 AM – 11 PM CST
Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN)

Start Date: May 18th 2026

About the Role

Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team.

This role combines customer service, communication, and a passion for animals.

What You'll Do

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships
• Resolve issues efficiently and professionally

Minimum Requirements

• Customer support or call center experience preferred
• Strong communication and interpersonal skills
• Basic knowledge of dog training (preferred)
• Comfortable using multiple systems

Why Join Us

• Work from home full-time
• Make a real impact helping dogs and owners
• Collaborative and supportive team environment

Hiring Process

Applicants must complete an assessment through Test Gorilla prior to interviews.

Equal Opportunity Employer
We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.