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Remote Legal Receptionist / Billing Coordinator – Pacific Time Hours Required

Job Summary

California law firm seeking a detail-oriented, organized, and professional Receptionist/Billing Coordinator to join our team. This role involves answering phones, client intake, scheduling, billing support, and administrative coordination. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining professionalism and responsiveness.

IMPORTANT: This position requires working standard California/Pacific business hours on an ongoing basis. Applicants must be able to consistently work 9:00 a.m.–5:00 p.m. Pacific Time.

Compensation: $25 per hour

Duties

  • Answer phone calls and perform client intake with professionalism and empathy.
  • Schedule appointments and manage attorney calendars.
  • Respond to client inquiries and provide excellent customer service.
  • Send and receive invoices and assist with billing-related matters.
  • Provide administrative support including data entry, proofreading, document preparation, and email management.
  • Maintain organization and accuracy while handling multiple ongoing tasks.
  • Utilize computer and office software skills to complete tasks efficiently and independently.

Requirements

  • Must be able to consistently work 9:00 a.m.–5:00 p.m. Pacific Time.
  • Bachelor’s degree.
  • Outstanding phone and client communication skills.
  • Minimum 2 years of customer service or administrative experience.
  • Excellent writing, proofreading, and organizational skills.
  • Strong attention to detail and follow-through.
  • Proficiency with Microsoft Word, Outlook, Adobe, and general computer/file management systems.
  • Ability to manage multiple priorities and work independently in a remote environment.
  • Experience with Clio, Bill.com, legal billing, or estate planning is a plus.
  • Experience using AI tools preferred.

To Apply
Please include your current state of residence and time zone when applying.

No phone calls, please.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

  • 401(k)
  • Paid time off
  • Retirement plan

Application Question(s):

  • What state are you currently located in?
  • Are you able to consistently work 9:00 a.m.–5:00 p.m. Pacific Time on a long-term basis?
  • Do you have at least 2 years of customer service or administrative experience?
  • Do you have experience with Clio legal practice management software?

Education:

  • Bachelor's (Required)

Work Location: Remote

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