Remote Tech Support & Customer Care Specialist

A customer service technology company is seeking a Customer Service & Technical Support Agent to provide remote assistance for customer inquiries and technical troubleshooting. This fully remote position requires strong communication skills and technical understanding, with a focus on delivering high-quality service. Responsibilities include diagnosing technical issues, guiding customers through solutions, and maintaining documentation. Ideal candidates should have previous customer service experience and the ability to work independently in a remote environment.