Research Analyst - (On-site)

JOB PURPOSE:

The purpose of this role is to gather, maintain, and analyse data, coordinate reporting services, contribute to preparing studies to support the institution in the decision-making process, provide frequent reporting on university performance related matters, such as and not limited to enrolment, admission and graduation, validate and extract data in order to present it in any required format.

Key Responsibilities:

Database Administration

• Collects and validates data to build data warehouse on MS SQL server, MS Access.
• Updates and maintains data; troubleshoots SQL technical issues.

Surveys

• Liaises with Colleges to administer Student Evaluation of Teaching and other adhoc general surveys, prepares data files, validates faculty assignments, collects the data, analyses students’ comments and communicates them to faculty members and deans.
• Receives responses from faculty members and deans on students’ comments to ensure that students receive responses on their concerns.

Internal /External Audit

• Assists the Manager of Planning and Strategy with internal or external audit processes.

Balanced Scorecards

• Manages Balanced Scorecards, collects the balance score cards at the beginning of the year, gather information from surveys or units to update the scorecards and maintains records.

Business Intelligence Tools

• Administers and develops dashboards using Power BI and/or QlikSense Business Intelligence tools by liaising with business units, developing objects and validating results against the ERP system-Peoplesoft.
• Oversee updates to the Course Planning and Degree Audit applications.
• Oversees development of survey instruments in paper-based and online survey systems for institutional dissemination; analyses and prepares reports on results.

Data Reporting and Analysis

• Extracts and generates data from databases, analyses results by transforming raw data into information used as evidence for institutional decision making, and prepares reports for leadership, SLT and Board.
• Provides accurate reports on official institutional reports such as Annual Report, and Board presentations.
• Provides international accrediting with reports on student enrolment, admissions, registrations, class sizes, graduations, etc. for the purpose of accreditation and reaccreditation of university programs.
• Support the Senior BI and Applications Developer for global rankings submissions and reporting of results to senior leadership.
• Creates and updates the University Fact Book to be communicated to stakeholders
• Designs, extracts and confirms faculty workload reports for college reporting.

Administrative Support

• Provides general administrative support to the Department when needed.
• Coordinates training sessions, events, and workshops organized by the department.

SECTION III: KNOWLEDGE AND SKILLS

Minimum Educational Qualifications Required for the Role:

• Mandatory : Bachelor's degree in Computer Science, IT, Software Development, Management Information Systems and/or Data Science
• Preferred : Professional certification in Power BI or QlikSense is preferred

Minimum Years of Experience Required

• 3 years experience in an academic environment or higher education industry

Nature of Relevant Experience Required:

• Experience in academic environment preferred
• Statistical analysis and data mining
• Excellent verbal and written communication abilities
• High attention to detail, accuracy, and a proactive approach to challenges
• Willingness to work flexible hours based upon the needs of the department

Language - Skills

• English is required
• Arabic is preferred

Special Skills and Abilities

• Advanced expertise in Power BI and/or Qlik Sense
• Proficient in SQL, and relational databases (e.g. SQL Server)
• Expertise in Power Automate
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and modeling

Working Conditions

• Standard Office Environment
• Occasional Travel to Al Ain and Dubai Campuses
• Occasional Travel for conferences or external meetings/training sessions by Higher Education authorities

Interested candidates are required to submit their application through ADU Smart Hire - Research Analyst , along with their CV and a portfolio showcasing previously developed systems or dashboards. This may include screenshots, links, documentation samples, etc.

Deadline: Application to be submitted by September 19, 2025.

Equal Opportunity Statement

ADU is an equal opportunity employer and values diversity. All employment in ADU is decided on the basis of qualifications, merit, and business need, with no discrimination on the basis of race, color, religion, marital status, age, national origin, ancestry, pregnancy, gender, or any other status protected under UAE law.