Research Assistant

Support research for technology that improves work and life around the world.

Join Gallup Technology to help build a strategic intelligence function that studies users, markets, competitors and feedback from internal teams to guide Gallup's products, business priorities and overall strategy.

As a research assistant supporting Gallup's director of user research, you'll coordinate studies, conduct secondary research, manage data and documentation, share insights, and collaborate with the C-suite and department heads across the organization.

If you're mission-driven, self-motivated and highly organized, this is your opportunity to help shape decisions that influence hundreds of thousands of Gallup users, clients and coaches worldwide. Ready to make an impact as you build your career? Apply today.

What You'll Do

• Support active research projects from start to finish, including gathering background materials and preparing study assets
• Schedule and coordinate interviews and meetings, manage recordings and consent, and ensure logistics run smoothly
• Take structured notes, capture timestamps and quotes, and trim recordings for review
• Conduct secondary research on markets, competitors and user segments
• Produce short, factual briefs with citations
• Present concise takeaways in leadership reviews
• Organize files, transcripts and research materials and store them securely
• Maintain strict confidentiality and follow privacy standards without exception
• Assist in documenting and improving processes for consistency across studies

What Makes You Stand Out

• Clear analytics: You translate complex data, transcripts or market information into clear, factual summaries.
• Organizational excellence: You anticipate needs, flawlessly manage details and efficiently move projects forward.
• Startup drive: You thrive in fast-moving, high-impact roles.
• Continual learners: You read widely, absorb new concepts quickly and have an insatiable desire to learn.
• Critical thinking: You assess information with curiosity and intuitively identify which feedback is most relevant.
• Integrity and discretion: You handle sensitive and confidential information with professionalism and care.

What You Need

• Bachelor's degree required, preferably in a research-intensive field; a strong academic record at a selective university or honors program is a plus
• Experience supporting projects through scheduling, coordinating, note-taking or data preparation required
• Proficiency with Microsoft 365 (Outlook, SharePoint, Teams) and Google Workspace (Google Docs, Drive, Sheets, Slides) required
• Fluency with modern AI, research and productivity tools such as ChatGPT, Claude, Gemini, NotebookLM, Notion and Figma required
• Availability to travel up to 10% required
• Strong writing, synthesis and note-taking skills required
• Basic data analysis skills using Excel spreadsheets required
• Video editing experience required
• Experience organizing video and transcription files preferred
• Experience supporting user interviews, surveys or competitive research preferred
• A commitment to working on-site at Gallup's San Francisco office at least three days a week required
• Eligibility to work in the U.S. required; this position is not eligible for employment-based visa sponsorship

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates' wellbeing. We also offer an estimated annual salary range of $85,000-$95,000 for this role. Salaries are based on a variety of factors, including an individual's education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup's Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.