Reservation Agent

Immediate joining only (no notice period), please apply only if you meet the following requirements:

RESERVATION AGENT: 5* Hotel Back ground (or Holiday Homes) with solid experience in PROPERTY MANAGEMENT SYSTEM (RMS, Opera, ) as reservation executive (back office)

URGENT

• 5* Hotel UAE Experience in Property Management System regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,
• Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff
• Block the rooms in reservation management system
• Prepare the confirmation letter
• Create the Check-in in the reservation software.
• Prepare the receipt from the reservation software.
• Create the Check-out after verifying that all payments have been received and invoice has been generated
• Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.
• Quote for the refund in case of cancelled reservation.

REQUIREMENTS

Minimum 2 years solid UAE Experience in 5* Hotel (or Holiday Homes) as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)

• Immediate joiners and visa takers (only visit or cancelled Visa)
• Pleasant personality and can speak and write well in English.
• A highly responsible and confident individual and attention to details is a must.
• Should be flexible with timings

Job Types: Full-time, Permanent

Pay: AED3,500.00 per month