Reservation Executive

Key Responsibilities:

• Handle room reservations through phone calls, emails, OTAs, corporate accounts, and walk-ins.
• Enter, update, and maintain reservation details
• Provide guests with clear information on room types, rates, packages, and hotel policies.
• Coordinate with Front Office, Sales, and Housekeeping regarding room availability and special requests.
• Upsell room categories and hotel services to maximize revenue.
• Handle group bookings and coordinate with the sales team when required.
• Maintain reservation reports, forecast occupancy, and support daily operations.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Good numerical and analytical skills.
• Customer-focused with attention to detail.
• Ability to work under pressure and meet deadlines.

Qualifications:

• Diploma or Degree in Hotel Management or a related field preferred.
• 1–3 years of experience in hotel reservations or front office operations.
• Knowledge of room inventory management and revenue principles is an advantage.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Work Location: In person