Reservation Supervisor

Job Responsibilities:

• Handle hotel, attraction, and transportation reservations and confirmations.
• Prepare quotations and itineraries based on client requirements.
• Communicate with hotels, local suppliers, and partners to ensure smooth bookings.
• Manage booking amendments, cancellations, and post-sales coordination.
• Maintain accurate client and reservation records.
• Assist the team with administrative and operational tasks.
• Update product and rate information regularly to ensure accuracy in the system.

Requirements:

• Responsible, detail-oriented, and service-minded.
• Friendly personality with strong communication and teamwork skills.
• Good command of English (spoken and written).
• Proficient in Microsoft Office (Excel, Word, Outlook, etc.).
• Previous experience in travel agency reservations, hotel sales, or DMC operations is preferred.
• Strong multitasking and time-management abilities, capable of working efficiently in a fast-paced environment.
• Requirements:
• Responsible, detail-oriented, and service-minded.

Preferred Skills:

• Knowledge of UAE and Middle East hotels, attractions, and tourism resources.
• Experience in DMC operations, B2B/B2C quotation handling, or supplier management.
• Familiarity with CRM or reservation systems (e.g., Travelport, Amadeus, Wetu, Zoho, etc.).

Location: Dubai, UAE
Employment Type: Full-time

We Offer:

• International working environment with a supportive team.
• Competitive salary and performance-based bonus.
• Career growth and training opportunities.
• Team-building activities and travel benefits.
• Friendly personality with strong communication and teamwork skills.
• Good command of English (spoken and written).
• Proficient in Microsoft Office (Excel, Word, Outlook, etc.).
• Previous experience in travel agency reservations, hotel sales, or DMC operations is preferred.
• Strong multitasking and time-management abilities, capable of working efficiently in a fast-paced environment.

Job Type: Full-time

Pay: From AED3,500.00 per month

Experience:

• travel agency : 1 year (Preferred)

Language:

• English mandarin (Preferred)