Residence Inn Austin The Domain Area - Front Desk Agent

We're looking for weekend availability with shifts running from 3:00 PM to 11:00 PM—does this schedule work for you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located just 15 minutes from the heart of the city, Residence Inn Austin Northwest/Arboretum is the perfect home base for a Lone Star State escape. Our hotel in North Austin offers quick access to an array of unique attractions, including The Arboretum at Great Hills, one of the area's top shopping centers. The University of Texas is just a short drive away - ideal for sports fans, visiting parents and prospective students alike. Before venturing out to explore the Live Music Capital of the World, guests can fuel up at our free hot breakfast buffet, and come back in the evening for The Residence Inn Mix. We offer a refreshing dip in our outdoor pool, a basketball game or tennis match on our Sport Court, and a 24-hour fitness center, featuring a variety of weights and cardio equipment. After an action-packed day, guests can relax in oversized suites featuring modern decor, free Wi-Fi, plush bedding and fully equipped kitchens.

Application deadline for Colorado positions: We're looking for weekend availability with shifts running from 3:00 PM to 11:00 PM—does this schedule work for you?