Resident Maintenance Manager

REPORTS TO: Senior Director of Housing Services & Operations

SUPERVISES: N/A

POSITION TYPE: Part-time, nonexempt

SCHEDULE: Up to 20 hours/week

We accept and review applications on a rolling basis, with priority given to applications received by 8 a.m. on Monday, November 17, 2025. We will remove the position from our website once it is filled.

BENEFITS:

• Paid Time Off (PTO): Employees begin accruing PTO the first day of employment as detailed below
  • Employees with 0-5 Years of Service = accrue 0.075 hours per hour worked
  • Employees with 5+ Years of Service = accrue 0.0875 hours per hour worked
  • Employees with 10+ Years of Service = accrue 0.10 hours per hour worked
• Flexible Time Off (FTO): Available based on regular work schedule.
  
• Holidays: 12 paid holidays
• Other Paid Leave
  • Voting Leave – as needed upon request
  • Bereavement Leave – up to 4 days to eligible employees
  • Jury Duty Leave – up to 4 weeks over any 1-year period
• Employee Assistance Program
• 401(k) Retirement Plan: Eligibility begins in the first month after hire date. Vesting rules apply.
• Workers Compensation: Comprehensive insurance provide

JOB SUMMARY: The Resident Maintenance Manager plays a vital role in ensuring the safety, cleanliness, and functionality of BMAC’s residential properties. This on-site position combines light property management duties with hands-on maintenance and repair work. In exchange for part-time service, the Resident Maintenance Manager receives a rent-free housing unit at the assigned property.

The Resident Maintenance Manager is responsible for performing general carpentry, landscaping, and maintenance duties, including detail-cleaning of rental units. They must be able to work independently and as part of a crew team to participate in workload planning, coordinating work with subcontractors, and coordinating work with occupants. Must be a self-starter with demonstrated work ethic, the ability to organize work efficiently and effectively.

OVERVIEW OF RESPONSIBILITIES: Includes, but is not limited to:

• Maintain the assigned property in clean, safe, and sanitary condition through regular cleaning, landscaping, and minor repairs.
  
• Respond to tenant maintenance requests and assist with basic tenant support issues.
  Perform light carpentry, painting, patching, repairing and general upkeep of units and common areas.
  
• Assist with apartment “turns,” including cleaning and preparing unit for new tenants
  
• Work independently and as part of a team to complete all required job duties.
  
• Participate in a team that plans workloads, follows job assignments, coordinates work with subcontractors and tenants, and ensures work is performed in an efficient and quality manner.
  
• Monitor property conditions and report safety concerns, BMAC house and lease violations, or emergencies to management or appropriate authorities.
  
• Ensure safe and accessible conditions during winter months by snow shoveling, de-icing walkways, and maintaining clear access to and around property.
  
• Assist with the maintenance and storage of various tools and equipment.
  
• Consistently and properly utilize Personal Protective Equipment and other safety protocols and mechanisms to maintain highest level of personal and worksite safety in all activities.
  
• Maintain consistent and timely communication and emergency responses with BMAC staff; carry a BMAC-issued cell phone for consistent communication.
  
• Attendance expectations:
  
  • Demonstrate regular and reliable physical attendance, requesting any scheduled leave in advance and any unscheduled leave with the supervisor as soon as possible.
    
  • Attend all scheduled staff meetings.
    
  • Attend training sessions as required by the funding source or the agency.
    
  • Attend any other meetings or trainings as required.
    
• Performs other related duties as assigned

Performs other related duties as assigned

QUALIFICATIONS:

Education & Experience

Relevant experience and/or education may be substituted for either education or work history.

• High school diploma or equivalent
• Experience in maintenance, construction, or property management preferred
  
• Bilingual: English/Spanish is preferred

Knowledge, Skills & Abilities

• Strong commitment to BMAC’s mission of collaborating with our partners to equitably deliver services and support to our neighbors experiencing poverty and to our values: accountability for our actions and services; dignity for all we serve; honoring diversity, equity, and inclusion in all aspects of our work; and upholding a spirit of service.
  
• Ability to safely use cleaning, landscaping, and maintenance equipment and tools, including manual and light power equipment.
  
• Knowledge of general maintenance/construction/repair practices.
  
• Strong organizational skills.
  
• Ability to work independently and manage time effectively.
  
• Ability to be flexible when managing changing priorities and schedules, without compromising the quality of outcomes, ability to complete tasks, or uphold commitments.
  
• Knowledge of landlord/tenant law, low-income and subsidized housing programs, and poverty issues.
  
• Ability to maintain confidentiality, set appropriate tenant boundaries with tact and respect, and exercise sound judgement.
  
• Proficient with Microsoft Office products, including Outlook, Teams, Word, Excel, and SharePoint, and smart phone applications.
  
• Basic skills in applied math.
  
• Ability to communicate effectively with both internal and external stakeholders, including BMAC staff, tenants, and subcontractors.

Certifications

• CPR and First Aid training certification (or willing to complete training in the first 3 months).

FREE HOUSING: Occupancy of your free housing unit is required and contingent upon continued part-time employment as the Resident Maintenance Manager. If your employment as the Resident Maintenance Manager ends, the housing benefit will also end.

WORK ENVIRONMENT:
Indoors and outdoors in all weather conditions. Work is performed at the assigned property. May be exposed to dusty, wet, muddy, poorly ventilated, and sometimes unsanitary conditions. Some exposure to noise and vibration from power equipment. Will be required to respond to on-call after-hours requests.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals to perform essential functions.

Ability to perform physical work in the conditions described above. Ability to lift up to 60 lbs. Ability to climb, reach, stoop, bend, and carry objects. Ability to safely operate power tools such as drills, saws, etc. Ability to move about on the property and in units to perform duties. Ability to use common household cleaners and landscaping chemicals and fertilizers.

NOTE: This is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of BMAC are expected to perform tasks as assigned by supervisory/ management personnel, regardless of job title or routine job duties.