Residential Front Of House

Assist guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up, as necessary.

Know all essential aspects of our residential resort operations.

Ensuring customers satisfaction and building runs smoothly.

Meet and greet the residents.

Answer enquiries by telephone or from callers to the desk.

Assist the residents, guests and visitors when required.

Assist the resident and visitors when required.

Monitor presence of contractors in the building and supervise to ensure minimum disturbance to the residents.

Release and distribute mail parcels.

CCTV monitoring.