Residential HVAC Service Technician

Who are we???
Express Home Services is a fast-growing home services company with locations in Las Vegas, Nevada and Bountiful, Utah. We provide skilled home services (electrical, plumbing, heating and air conditioning) for the Salt Lake and Las Vegas valley area homeowners.

What we expect from you...
The HVAC Service Technician will be responsible for everything from providing regular maintenance's to repairing units to providing estimates for clients to improve their lives and homes. You are a critical piece to the company.

Because you will be a key member of our team, you must be highly presentable, driven, work exceedingly well under pressure, extraordinarily proactive, encourage teamwork, and be exceptionally accountable and trustworthy. You must be capable of working with a diverse group of employees in a quirky and unique culture with the ability to share honest feedback. You should be a master of HVAC service/repair, have a true commitment to the team, and a drive to improve yourself and skills every day.

Our greatest asset, and what separates us from our competition, is YOU! We are specialists in our trades! Your primary role is to build relationships with customers and teammates through education, mentorship, and open honest communication.

What you can expect from us...
Our primary focus is residential service. We specialize in residential HVAC, electrical and plumbing service, repair, and replacement. As an HVAC Service Technician at Express Home Services, you will receive top pay and incentives. You will be given everything you need to succeed including training, support, a company phone, iPad, fuel card, uniforms and more. At Express Home Services you will find a team of professionals dedicated to our Core Values, willing to put our clients first, and go above and beyond for our teammates.

What we need from you…

1. Maintain the highest customer satisfaction levels

2. Sets individual goals and meets company KPI’s (Key Performance Indicators)

3. Meet daily revenue goals

4. Contribution to the team and conversations that matter to the company’s success

5. Communicate clearly, show recognition, and build rapport with customers

6. Contribute to educating customers to win new referrals and gain repeat business

7. Maintain customer satisfaction metrics

8. Shape company culture by living out agreed upon values, specifically ethics and integrity

Of course, we do have some minimum requirements. Please do not apply unless this describes you:

· Proven track record in diagnosing and maintaining HVAC equipment

· Sales and Customer Satisfaction Experience

· Ethical Conduct

· Patient, diplomatic employee who understands how to diffuse conflict and convey empathy

· Technology competent

· Highly organized with exceptional follow-through abilities

· Strong verbal and written communications

· Professional presentation and ability to speak with customers

· Personality that blends well with a fast-pace, goal-driven environment

· Ability to trust and demonstrate empathy

· Strong desire to be better at your job tomorrow than you are today

Job Type: Full-time

Pay: $55,000.00 - $90,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: On the road