Restaurant Captain

Key Responsibilities:

• Supervise and guide the restaurant service team (servers, stewards, busboys).
• Welcome guests, take special care of VIPs, and ensure personalized service.
• Allocate tables and manage reservations to maximize guest satisfaction and table turnover.
• Assist in taking food & beverage orders and ensure timely service.
• Train and motivate staff to maintain high service standards.
• Handle guest complaints with professionalism and ensure quick resolution.
• Coordinate with the kitchen and bar staff for smooth service.
• Ensure restaurant cleanliness, hygiene, and ambience are maintained at all times.
• Monitor inventory of cutlery, crockery, and service equipment.
• Assist in upselling food and beverage items to increase revenue.
• Prepare shift reports and update the restaurant manager on daily operations.

Requirements:

• Previous experience in food & beverage service, preferably in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Good knowledge of food, beverages, and service techniques.
• Ability to handle pressure and resolve conflicts.
• Flexibility to work in shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Food provided

Work Location: In person