- Preferable less noticed period.
- Staff Management: Supervise and coordinate the activities of staff on the floor, ensuring they perform their tasks efficiently. This includes hiring, training, and scheduling employees.
Required Skills and Qualifications
- Leadership Skills: Strong ability to lead and motivate a team, ensuring smooth operations and high morale.
- Communication Skills: Excellent verbal and written communication skills to provide clear instructions and address customer inquiries.
- Organizational Skills: Ability to manage multiple tasks, including scheduling, inventory management, and employee assignments.
- Problem-Solving Skills: Strong analytical skills to identify issues and implement effective solutions.
- Experience: Typically requires a high school diploma or equivalent, with a minimum of two years of experience in retail or customer service, and experience in managing a team.
- Customer Service: Interact with customers directly, addressing their needs, resolving complaints, and ensuring a high level of customer satisfaction. Floor managers set the tone for the customer experience and train staff on effective communication.
- Operations Oversight: Ensure smooth daily operations by managing inventory, maintaining cleanliness, and enforcing company policies. This includes monitoring stock levels and restocking as necessary.
- Performance Monitoring: Track sales performance and staff productivity, setting goals and implementing strategies to improve efficiency and increase revenue. Floor managers analyze sales data to make informed decisions.
- Conflict Resolution: Handle any issues that arise on the floor, including customer complaints and staff conflicts, ensuring a positive work environment.
Job Type: Full-time
Pay: From QAR6,500.00 per month