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Restaurant General Manager- 18045
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General Managers are responsible for the complete and total management of a Jersey Mike’s store operation.
Responsibilities (including but are not limited to):
A General Manager provides management coverage of operating hours and direct supervision of operations in an individual unit.
Positions Supervised: Assistant Manager, Shift Lead (s) and Restaurant Team Member(s)
- Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits.
- Hire and Develop Great People
- Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
- Training is not a cost but rather an investment.
- Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence.
- Get to know your crew.
- Challenge, develop, and grow each person.
- Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
- Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
- Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions.
- Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains.
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Full responsibility for facilities and equipment maintenance
- Ensure food quality and 100% customer satisfaction
- Ensures complete and timely execution of corporate & local marketing plan
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Qualifications:
- High School, College, or University Degree Preferred
- 2-4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
- Basic business math and accounting skills
- Strong interpersonal and conflict resolution skills
- Good oral/written communication skills
- Strong analytical/decision-making skills
- Basic personal computer literacy
- Uphold BRAND Standards.
Key Competencies:
- Excellent Menu and product knowledge awesome personality
- Must be able to thrive in a fast-paced environment
- Desire to improve self and skill sets
- Able to communicate effectively with guests.
- Participate in all Jersey Mike's training programs
- Ability to meet schedule requirements and is a reliable performer
Benefits/Other Compensation:
- Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
- 401K ( up to 4% Employer Safe Harbor Match)
- Paid Sick Leave.
- Paid Flex Days.
- Paid Training
- Free Employee Meal during Shift. (Discounts on a non-working day)
- On-Going Career & Leadership Development
Additional Info:
- You must be 18 years old.
- Full-Time
- Pay Range: $77,968.80 - $80,244.06
Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.
If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.
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