Restaurant Hostess

The Hostess is the first point of contact for guests and plays a vital role in creating a warm, welcoming, and memorable dining experience. She is responsible for greeting guests, managing reservations and seating arrangements, and coordinating with the service team to ensure smooth front-of-house operations while maintaining the restaurant’s quality and service standards.

Job Responsibilities:

• Greet guests warmly upon arrival and thank them upon departure.
• Manage guest seating in line with reservation lists and table availability.
• Escort guests to their tables and present menus professionally.
• Handle guest inquiries, wait times, and special requests courteously.
• Manage reservations through the system or reservation book.
• Coordinate closely with floor supervisors, wait staff, and kitchen team to ensure smooth service flow.
• Monitor table turnover and update wait times accurately.
• Maintain high standards of grooming, etiquette, and professional appearance at all times.
• Ensure guest seating areas are clean, organized, and presentable.
• Support the Assistant Quality Manager in maintaining service and hospitality standards.
• Assist in handling guest feedback or complaints and escalate when necessary.
• Support front-of-house operations during peak hours and special events.
• Assist with daily opening and closing duties of the reception area.
• Follow company SOPs, hygiene, and safety standards.

Qualifications & Requirements

• Previous experience as a Hostess or in a similar customer-facing role (hospitality preferred).
• Strong communication and interpersonal skills.
• Presentable appearance with a friendly and professional attitude.
• Ability to handle busy service periods calmly and efficiently.
• Basic knowledge of reservation systems is an advantage.
• Fluency in English (Arabic or other languages is a plus).
• Flexible to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• What is your visa status?
• Can you start immediately?
• What languages do you speak?
• How much is your expected salary?