Restaurant Host/Hostess

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating process. This role requires excellent customer service skills and the ability to manage reservations and waitlists effectively in a fast-paced restaurant environment.

Responsibilities

• Greet guests warmly upon arrival and guide them to their tables.
• Manage reservations and waitlists using the restaurant's POS system.
• Provide accurate information about menu items, specials, and restaurant policies.
• Maintain cleanliness and organization of the host/host area.
• Assist in coordinating with servers and kitchen staff to ensure smooth service flow.
• Address guest inquiries or concerns promptly and professionally.
• Uphold high standards of hospitality and guest relations throughout the dining experience.

Skills

• Previous host/host experience preferred, with a strong background in food service.
• Excellent customer service skills with a focus on guest satisfaction.
• Strong communication skills, both verbal and written, to interact effectively with guests and staff.
• Familiarity with POS systems such as Aloha POS or Micros POS is advantageous.
• Experience in hospitality or hotel services is a plus.
• Ability to manage multiple tasks in a busy environment while maintaining attention to detail.
• Strong phone etiquette for handling reservations and guest inquiries professionally.
• A passion for providing exceptional guest services and enhancing the overall dining experience. Join our team as a Host/Host, where your role is crucial in creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Work Location: In person