Restaurant Leadership Program

Restaurant Leadership Program

We are always looking for people who genuinely care about others and have a desire to grow their leadership skills. Whether your goal is to one day own your own Chick-fil-A restaurant, become a Director within our organization, or simply develop yourself as a leader during your time with us, we are committed to helping you grow.

We follow proven Chick-fil-A leadership development processes designed to equip you with the tools, experience, and mentorship needed to succeed.

Duties and Responsibilities

Leadership

• Coach and influence team members to improve overall performance
• Guide the team in following proper procedures and meeting service expectations
• Maintain a big-picture view of the operation and promote a “one team” mentality
• Run shifts
• Coach on systems and processes

Food Safety

• Adhere to all food safety standards
• Train and coach team members on food safety procedures and any updates

Speed of Service

• Monitor and track speed of service
• Motivate the team to meet and exceed service goals
• Lead by example by demonstrating urgency and hustle

Accuracy

• Track and improve order accuracy
• Ensure every guest receives a remarkable experience through precise and accurate service

Hospitality

• Ensure that all Chick-fil-A first mile and second mile service behaviors are being followed.

Qualifications and Requirements

Leadership & Culture

• Build and maintain strong working relationships with other leaders
• Spend time in development roles in the restaurant- team member, trainer, shift lead, assistant director
• Help cultivate a culture of honor, dignity, and respect
• Live out our Core Values daily
• Practice a leadership philosophy of being the guide, not the hero

Professionalism

• Maintain professionalism at all times
• Avoid gossip and promote positive communication
• Communicate concerns directly and respectfully to supervisors
• Ensure all work-related communication is respectful and appropriate

Operational Expectations

• Ability to open and/or close the restaurant
• Reliable transportation
• Ability to work in a fast-paced environment

People & Performance Skills

• Strong interpersonal skills with a heart for serving both team members and guests
• Make eye contact
• Smile
• Speak enthusiastically
• Ability to manage team member behavior and performance
• Work effectively in a team environment with shared ownership and responsibility

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Here at Chick-fil-A at Valparaiso, our goal is to be the best place to eat and work in Valparaiso. Team members gain life experience that goes far beyond just serving a great product in a positive and encouraging environment. Team members are able to develop their skills, talents, and most importantly, become better people. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Pay: $15.00 - $19.50 / hour

Benefits:

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount

Job Type: fulltime, parttime

Schedule:

• Monday to Friday
• Weekend availability
• 12 hour shift
• 10 hour shift
• 8 hour shift
• Holidays
• Day shift
• Night shift
• Other

Education: No education required

Work location: On-site