Restaurant Manager

Job title: Restaurant Manager

Company Overview

Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international & local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion.

SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.

Role Purpose

The Restaurant Manager is responsible for supporting the F&B Operations Manager in overseeing the daily operations, guest service, and financial performance of the restaurant. This role involves managing staff, maintaining quality and service standards, and ensuring a positive guest experience. The Restaurant Manager also assists with staff training, scheduling, inventory control, and implementing strategies to achieve operational goals.

Role Responsibilities

• Oversee day-to-day restaurant operations, ensuring a smooth and efficient service flow.
• Manage shift schedules, ensure adequate staffing levels, and coordinate tasks to maintain operational efficiency.
• Assist in recruiting, training, and developing restaurant staff to ensure they possess the skills and knowledge to perform their roles effectively.
• Support the F&B Operations Manager in tracking and analyzing financial performance, including sales, expenses, and profitability.
• Assist with inventory control, monitoring stock levels, and managing costs to minimize waste and maximize profitability.
• Ensure compliance with cash handling, financial reporting, and budgetary guidelines
• Maintain a welcoming and professional environment for all guests, ensuring they receive high-quality service throughout their visit.
• Engage with guests to ensure satisfaction, addressing inquiries, concerns, or complaints promptly and professionally.
• Monitor guest satisfaction levels and implement strategies to improve guest loyalty and retention.

Role Minimum Qualification

• Bachelor’s degree in hospitality management, Business Administration, or a related field is preferred.
• Certification in Food Safety or Restaurant Management is a plus.
• Minimum of 3-5 years of experience in a restaurant or food & beverage management role, with a proven track record of achieving operational and financial goals.
• Experience in supervising and developing staff, managing restaurant operations, and delivering high-quality guest service.
• Ability to stand for extended periods, with no visual or auditory impediments.