Restaurant Manager (Fine Dining Experienced)

Position Title: Restaurant Manager

Department: Food & Beverage Operations

Location: Qatar

Starting Salary: QAR 10,000 (Full package / Live Out)

Reports To: Operations Manager / General Manager

Company Overview: We are a dynamic hospitality and wellness organization operating restaurants and wellness facilities in Qatar. We are committed to delivering exceptional dining experiences while maintaining the highest standards of quality, service, and customer satisfaction.

Position Summary: We are seeking an experienced Restaurant Manager to oversee daily operations, lead our team, and ensure outstanding guest experiences. The ideal candidate will have a proven track record in the Qatar F&B industry, strong leadership skills, knowledge of local regulations, and a passion for hospitality excellence.

Key Responsibilities:

Operations Management

• Oversee all aspects of daily restaurant operations including opening and closing procedures
• Ensure smooth service delivery during all shifts and peak periods
• Maintain high standards of food quality, presentation, and taste consistency
• Monitor inventory levels and coordinate with suppliers for timely procurement
• Implement and maintain standard operating procedures (SOPs)
• Optimize operational efficiency and reduce waste
• Manage cash handling, POS systems, and daily financial reconciliation

Team Leadership & Development

• Recruit, train, and supervise restaurant staff (servers, hosts, kitchen support, cashiers)
• Create staff schedules ensuring adequate coverage for all shifts
• Conduct regular team meetings and briefings
• Provide ongoing coaching, mentoring, and performance feedback
• Handle staff conflicts and disciplinary matters professionally
• Foster a positive work environment that promotes teamwork and excellence
• Ensure staff compliance with uniform standards and grooming policies

Customer Service Excellence

• Ensure exceptional customer service and guest satisfaction
• Handle customer complaints and resolve issues promptly and professionally
• Gather customer feedback and implement improvement initiatives
• Build and maintain relationships with regular customers
• Monitor and respond to online reviews and ratings
• Create memorable dining experiences that encourage repeat business

Health, Safety & Compliance

• Ensure strict compliance with Qatar Municipality health and safety regulations
• Maintain HACCP standards and food safety protocols
• Conduct regular inspections of kitchen and dining areas
• Ensure proper food storage, handling, and hygiene practices
• Manage health permit renewals and municipality inspections
• Implement and monitor cleaning schedules and sanitation standards
• Ensure compliance with Qatar Labor Law regarding staff welfare

Financial Management

• Achieve revenue targets and profitability goals
• Monitor and control operational costs (food cost, labor cost, overhead)
• Analyze sales reports and identify opportunities for revenue growth
• Manage budget allocations and expenditure approvals
• Conduct regular inventory counts and stock reconciliation
• Minimize waste and implement cost-saving measures
• Prepare financial reports and forecasts for management

Quality Control

• Maintain consistent food quality standards across all menu items
• Conduct regular quality checks on ingredients and finished dishes
• Ensure compliance with recipes, portions, and presentation standards
• Monitor cleanliness and maintenance of premises, equipment, and facilities
• Coordinate with maintenance team for equipment repairs and upkeep

Menu & Marketing Support

• Collaborate with management on menu development and pricing strategies
• Monitor customer preferences and market trends
• Support promotional activities and special events
• Implement upselling strategies and train staff accordingly
• Coordinate special orders, catering requests, and group bookings

Vendor & Supplier Relations

• Manage relationships with food suppliers and service providers
• Negotiate pricing and ensure timely deliveries
• Verify quality of incoming supplies and reject substandard products
• Maintain approved supplier list and evaluate vendor performance

Qualifications & Requirements:

Education

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
• Diploma in Hotel/Restaurant Management is acceptable with strong experience

Experience

• Minimum 5 years of restaurant management experience in Qatar
• Proven track record in casual dining, fine dining, or quick service restaurants
• Experience managing teams of 15+ staff members
• Demonstrated success in achieving financial targets and KPIs

Skills & Knowledge

• Thorough knowledge of Qatar Municipality regulations and health standards
• Understanding of Qatar Labor Law and employment practices
• Proficiency in restaurant POS systems and management software
• Strong financial acumen and budget management skills
• Excellent knowledge of food safety and HACCP principles
• Understanding of inventory management and cost control
• Skilled in customer relationship management
• Crisis management and problem-solving abilities

Language

• Arabic speaker strongly preferred
• Excellent English communication skills (written and verbal)
• Additional languages are an advantage in serving diverse clientele

Technical Skills

• Proficient in MS Office (Excel, Word, PowerPoint)
• Experience with restaurant management systems (POS, inventory software)
• Knowledge of reservation and table management systems
• Familiarity with online ordering platforms (if applicable)

Personal Attributes:

• Strong leadership presence and ability to inspire teams
• Excellent interpersonal and communication skills
• Customer-focused with high service orientation
• Calm under pressure and able to handle high-stress situations
• Detail-oriented with strong organizational skills
• Professional appearance and demeanor
• Flexible and adaptable to changing business needs
• Hands-on approach with willingness to lead by example
• High energy level and stamina for long shifts
• Cultural sensitivity in managing diverse teams

Working Conditions:

• Full-time position with flexibility required for evenings, weekends, and holidays
• Must be able to stand for extended periods
• Fast-paced environment requiring multitasking abilities
• May require occasional travel between multiple restaurant locations

Job Type: Full-time

Pay: From QAR10,000.00 per month

Application Question(s):

• In which city and country are you currently located?
• From which country are you? (Nationality)
• What is your age now?
• Have you read the job description and salary details that we mentioned for this role?
• If selected for this role, after how many days before you can join our company?
• How many years of restaurant management experience in Qatar or GCC do you have?
• If selected for this role, are you willing to be assigned in Saudi Arabia?
• Please make sure to have a photo in your CV when applying for this role.