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Restaurant Manager (Restaurant in Riyadh)

Postion: Restaurant Manager (Fine dining experienced)

Location: Riyadh, Saudi Arabia

Position Overview: We are seeking an exceptional Restaurant Manager to lead front-of-house operations at our restaurant in Riyadh, Saudi Arabia. This role is central to delivering world-class hospitality experiences that reflect our commitment to excellence and refined service standards.

Key Responsibilities:

  • Cultivate an atmosphere of refined hospitality by personally welcoming guests, anticipating their needs, and ensuring every interaction exceeds expectations for luxury service standards.
  • Develop and maintain relationships with VIP clientele and regular guests, maintaining detailed preference records to personalize each visit and foster long-term loyalty.
  • Handle guest feedback, complaints, and special requests with diplomacy and efficiency, transforming challenges into opportunities to demonstrate exceptional service recovery.
  • Oversee all front-of-house operations including dining room service, host stand management, and guest flow to ensure seamless, elegant service during all hours of operation.
  • Establish and maintain impeccable service standards through detailed standard operating procedures, ensuring consistency in presentation, timing, and guest interaction protocols.
  • Conduct pre-service briefings with the team to review reservations, special occasions, VIP arrivals, and menu highlights while reinforcing service excellence expectations.
  • Recruit, train, and mentor front-of-house staff in luxury service techniques, cultural sensitivity, and the art of anticipatory hospitality that defines our brand.
  • Create staff schedules that optimize service coverage during peak hours while managing labor costs effectively and ensuring adequate rest periods for team members.
  • Foster a positive, professional work environment through clear communication, ongoing coaching, performance evaluations, and recognition of exceptional service delivery.
  • Monitor and analyze daily sales, guest counts, and service metrics to identify trends, optimize operations, and implement strategies for revenue growth and operational efficiency.

Qualifications

  • Minimum 5 years of management experience in luxury hospitality, fine dining, or high-end café environments, with proven expertise in delivering exceptional guest experiences and leading service teams.
  • Fluency in English required; Arabic language skills highly preferred. Additional languages are advantageous given Riyadh's international clientele.
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Professional certifications in hospitality management or service excellence are valued.

Job Type: Full-time

Pay: From AED10,000.00 per month

Application Question(s):

  • In which city and country are you currently located?
  • From which country are you? Nationality)
  • How old are you?
  • What is your height? (in cm)
  • If you are hired for this role, after how many day before you can join our company?
  • How much is the minimum NON-NEGOTIABLE full package salary (You arrange your own accommodation and transportation) that you are accepting for this role?
  • IMPORTANT: Please DO NOT apply if you are not willing to move to Riyadh, Saudi Arabia. For faster processing of your application, please make sure that you have a photo in your CV here.

Work Location: In person

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