Restaurant Manager/ RGM

The RM / RGM will be responsible for end-to-end operations of the Brewery and QSR format, ensuring guest satisfaction, revenue growth, cost control, team management, and brand compliance. The role requires strong experience in high-volume operations, beverage-led outlets, and QSR systems.

Key Responsibilities1. Operations Management

• Oversee daily operations of brewery and QSR outlets to ensure smooth functioning.
• Ensure SOP adherence across service, kitchen, bar, and hygiene standards.
• Manage high-volume service, peak-hour operations, and overall guest experience.
• Coordinate with central kitchen, vendors, and brewery production teams.

2. Team Leadership & Training

• Lead, train, and motivate FOH, BOH, bar, and QSR teams.
• Plan manpower, rosters, and productivity to meet business requirements.
• Conduct regular training on service standards, upselling, safety, and compliance.
• Drive a performance-oriented culture with regular reviews and feedback.

3. Financial & Cost Control

• Monitor P&L, revenue targets, and outlet profitability.
• Control food cost, beverage cost, wastage, and inventory.
• Ensure timely stock audits, variance control, and effective vendor management.

4. Sales & Business Growth

• Come with innovative and strategic sales ideas to increase footfall, improve average bill value, and drive sustained business growth.
• Drive sales through promotions, events, menu engineering, and upselling strategies.
• Work closely with marketing teams for local activations and campaigns.

5. Guest Experience & Brand Standards

• Ensure a consistent and superior guest experience across brewery and QSR formats.
• Handle guest feedback and complaints proactively and professionally.
• Maintain brand image, ambiance, and service quality at all times.

6. Compliance & Safety

• Ensure compliance with FSSAI, excise laws, local licensing, fire & safety norms.
• Maintain hygiene and food safety standards.
• Coordinate audits and statutory inspections.

7. Regional Responsibilities (For RGM Role)

• Oversee multiple outlets within the assigned region.
• Support new store openings, staff onboarding, and operational setup.
• Analyze market trends, competition, and regional performance metrics.

Desired Candidate Profile

• 5–8 years of experience in Brewery / Casual Dining / QSR / Lounge brands.
• Strong understanding of brewery operations, bar management, and QSR systems.
• Proven leadership experience managing high-volume outlets or multiple locations.
• Strong financial acumen with hands-on P&L management.
• Excellent communication, people management, and problem-solving skills.
• Willingness to work in shifts, weekends, and extended hours.

Education

• Degree or Diploma in Hotel Management / Hospitality preferred.

Key Skills

• Operations Excellence
• Strategic Sales & Revenue Growth
• Team Leadership & Training
• Cost & Inventory Control
• Guest Experience Management
• Compliance & Licensing

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹80,000.00 per month

Benefits:

• Food provided
• Health insurance

Work Location: In person