Restaurant Manager - Spuntino

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

About the role

The Four Seasons Resort and Residences at The Pearl- Qatar is looking for Restaurant Manager to join our talented team! Don't miss this unique opportunity to join our team and be part of the world's leading luxury hotel company.

The Restaurant Manager is responsible for developing and operating a cost-effective operation that exceeds guest expectations through the service of high-quality food and beverages in a clean and comfortable atmosphere. He/ she has overall responsibility for all aspects of the restaurant; in particular as related to food quality, service, sales, profit, marketing & PR, and most importantly the development of the team members.

What you will do

Responsible for developing a cohesive team of managers, chefs, and staff who are working towards the common goals of the restaurant. Must possess a high level of initiative and drive to do whatever is necessary to build and run a successful operation. She/He works with management to create a team atmosphere amongst the staff which is fun, lively, and casual, yet professional. Must set the standards of the restaurant through example and facilitate weekly manager meetings to ensure clear communication.

This role will be responsible for working with the management team to increase guest counts and develop a loyal guest base. It is necessary to keep focused on the importance of making decisions with the best interest of the guest, the employees, and the investors in mind. The focus is on long-term results. She/He needs to remember that our goal is to have every guest vow to return. Must address each guest complaint individually, in a personal and timely manner. This is the heart of the business and is critical to our success.

The Restaurant Manager is responsible for overseeing all aspects of the staffing of the restaurant, from a management level through to hourly positions. The Manager is responsible for demonstrating and promoting the Four Seasons culture, always positively representing the Company. Promoting teamwork within the restaurant and creating a positive work environment.

Recruiting & Hiring

• Establishing and maintaining appropriate staffing levels and remaining abreast of any changes which may impact staffing needs.
• Overseeing and participating in the recruiting and hiring of high-quality employees, including managers. Establishing a system to ensure the proper processing of all newly hired employees.

Payroll

• Oversee the processing of payroll. Ensure the labor cost is accurate and up to date, and all employees are paid properly. Ensure all employees are hired using the Company’s pre-determined rates of pay. Approve all increases ensuring they are in line with Company guidelines.

Training

• Responsible for all staff training including the creation of training manuals, coordinating the onboarding of each new employee; and classroom and individual training.
• Underscoring the importance of thorough and complete training for all employees and implementing a system whereby this occurs.
• Use of pre-meals and departmental meetings as necessary to move training to the next level.
• Teaching and coaching all employees and managers on a daily basis.
• Responsible to hold staff members accountable for the policies and procedures that are established for the restaurant and the company. And also, responsible for upholding the grooming and presentation standards that are in place and making sure that each staff member is groomed according to standards before beginning his/her shift

The Restaurant Manager is responsible for ensuring the quality of all aspects of the restaurant; including the beverage, food, service, and physical structure. In particular:

• Regular meetings with the chef regarding proper handling procedures of all products and the freshness of the product.
• Ensuring a safe and clean environment is the norm and all products are being handled properly.
• Regular discussions of guest and staff feedback regarding food and beverages with the appropriate party.
• Oversee the beverage/wine program. Ensure all costs are in line with the budget and/or guidelines. Ensures proper inventory and storage of all products to prevent misuse and theft. Ensure all beverages are costed out to maximize profitability.
• Daily walk-through of the restaurant to determine areas that need attention or repair.
• Maintaining a running punch list of "need to have" as well as "nice to have" items which are handled in a timely fashion as appropriate.
• Planning necessary upgrades in a timely, well-thought-out way.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

What you bring

• Preferred 3-5 year’s strong background /experience in a luxury hotel in F&B Division or equivalent with Four Seasons or another organization, in a high-volume setting
• Strong communication and interpersonal skills.
• Creates a motivating work environment.
• Have a high level of attention to detail.
Able to work independently and make the right decisions for the business

What we offer:

Opportunities to build a successful career with global potential

Unique strong culture - diversity of 50 different nationalities

Excellent Training and Development opportunities

Employee Recognition Programs

Complimentary nights at FS Hotels Worldwide

Paid annual home leave tickets

Complimentary meals in employee restaurants

Managerial Medical coverage

Work Authorization:

The hotel will apply for work authorization for a successful candidate.

Learn more about employment with Four Seasons:

You could also learn more about employment with Four Seasons via the following channels:

https://www.facebook.com/FourSeasonsJobs

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

http://jobs.fourseasons.com

https://twitter.com/FourSeasonsJobs

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.