Restaurant Server

The Restaurant Server provides excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction throughout their dining experience. They maintain a welcoming and efficient atmosphere while adhering to the restaurant's service standards.

Key Responsibilities:

Guest Interaction:

• Greet and welcome guests promptly and courteously.
• Present menus, explain menu items, and make recommendations upon request.
• Answer questions regarding food and beverages, including dietary restrictions and allergies.
• Upsell additional items such as beverages, desserts, or specials.

Order Taking & Service:

• Accurately take food and drink orders, and relay them to the kitchen or bar staff.
• Serve food and beverages to guests in a timely manner.
• Ensure that tables are properly set and reset after each guest leaves.
• Check in on guests during their meal to ensure satisfaction.

Payment & Billing:

• Prepare checks, process payments, and handle cash/credit transactions accurately.
• Handle guest complaints or concerns with tact and escalate to management if necessary.

Team Collaboration:

• Assist in coordinating with kitchen and bar staff to ensure smooth service flow.
• Collaborate with other servers, bussers, and the host/hostess to ensure efficient service.
• Participate in team meetings and contribute to a positive work environment.

Restaurant Setup & Maintenance:

• Prepare tables for service, including placing tableware, condiments, and decorations.
• Maintain cleanliness of service areas, including dining tables, chairs, and floors.
• Assist in restocking supplies and organizing dining areas as needed.

Skills & Qualifications:

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and ability to remember multiple orders.
• Basic math skills for handling payments and calculating tips.

Physical Requirements:

• Ability to stand, walk, and carry heavy trays for extended periods.
• Ability to lift up to 45 pounds and handle occasional heavy lifting.

Work Environment:

• Fast-paced and dynamic restaurant environment.
• May involve evening, weekend, and holiday shifts.

Job Types: Full-time, Part-time, Contract

Pay: $25.00 - $35.00 per hour

Benefits:

• Employee discount

Work Location: In person