Restaurant Supervisor

Job Title:

Restaurant Supervisor

Job Summary:

We are seeking a skilled and motivated Supervisor to join our casual dining team. The ideal candidate has experience in a fast-paced restaurant, is passionate about business development, and is dedicated to ensuring an exceptional dining experience for every guest.

Restaurant Supervisor Key Responsibilities

1. Team Management & Leadership

• Supervise and motivate front-of-house and service staff.
• Create and maintain staff schedules to ensure adequate coverage.
• Conduct performance appraisals, coaching, and disciplinary actions as needed.
• Ensure all team members follow company policies and service standards.

2. Inventory Management & FEFO

• Oversee daily, weekly, and monthly inventory checks and stock counts.
• Enforce FEFO principles to minimize waste and ensure freshness.
• Liaise with suppliers to manage stock levels and track delivery timelines.
• Maintain accurate stock records and reconcile discrepancies.

3. Revenue Generation & Cost Control

• Monitor daily sales and assist in achieving monthly revenue targets.
• Identify opportunities for upselling and implement strategies to increase average check size.
• Reduce operational costs through waste management, staff efficiency, and portion control.
• Work with management to plan and execute promotions or events.

4. Health & Safety Compliance

• Ensure adherence to local and company hygiene, sanitation, and safety protocols.
• Conduct daily pre-shift health and safety checks.
• Maintain proper food storage and temperature logs.
• Train staff on proper food handling, PPE usage, and emergency procedures.

5. Customer Service Excellence

• Resolve guest complaints and feedback promptly and professionally.
• Monitor guest satisfaction through feedback tools and reviews.
• Maintain dining area ambiance, cleanliness, and readiness at all times.

Requirements

Education & Experience

• High school diploma or equivalent (hospitality diploma preferred).
• Minimum 2–3 years of experience in a supervisory role in F&B or hospitality.

Skills

• Strong leadership and interpersonal skills.
• Proficient in POS systems and inventory software.
• Excellent problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment with attention to detail.
• Barista skills essentials.
• Ability to oversee kitchen operations.

Working Conditions

• Must be willing to work evenings, weekends, and holidays.
• May be exposed to hot and cold environments.

Job Type: Full-time

Pay: From QAR4,500.00 per month