Restaurant Supervisor

Job Overview

We are seeking a dynamic and experienced Restaurant Supervisor to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food industry service standards, and a passion for delivering exceptional customer experiences. This role involves supervising staff, ensuring food safety, controlling inventory, and maintaining high standards of service across casual dining, quick service, or fine dining settings. The Restaurant Supervisor will play a vital role in fostering a positive team environment while ensuring operational efficiency, and positive guest dining experiences.

Responsibilities

• Lead and supervise restaurant staff, including hiring, training, and evaluating team members to ensure excellent performance and customer service.
• Oversee daily shift operations, including shift management, scheduling, and ensuring adherence to safety and hygiene standards.
• Supervise food preparation processes, ensuring quality control and consistency in food presentation and taste.
• Handle POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reporting.
• Ensure compliance with food safety regulations and maintain cleanliness standards throughout the restaurant.
• Implement staff training programs focused on food handling, customer service excellence, and operational procedures.
• Resolve customer complaints promptly to ensure satisfaction and foster repeat business.
• Conduct regular shift meetings to communicate updates, policies, and performance expectations.

Qualifications

• Proven supervisory experience within the food service industry; experience in casual dining, fine dining, or quick service restaurants is preferred.
• Strong knowledge of food safety standards and sanitation practices.
• Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience required.
• Excellent leadership skills with the ability to motivate teams and manage conflict effectively.
• Exceptional customer service skills with a focus on hospitality excellence.
• Ability to supervise staff training & development programs.
• Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team as a Restaurant Supervisor to lead teams that deliver outstanding dining experiences while fostering a collaborative work environment focused on growth and excellence.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Work Location: In person