Retail Administrator - UAE National

Overview and purpose of role:

This role is designed to support store management and the sales team with daily administration and back-office activities. It is an excellent opportunity to gain hands-on experience in luxury retail operations and develop skills in customer service, administration, and teamwork.

As part of the team, you will assist in ensuring the smooth running of the store by managing routine tasks, supporting different retail functions, and providing a reliable point of contact for both the team and clients.

This role is ideal for an Emirati candidate looking to start or grow a career in retail within an international luxury environment.

Key Responsibilities

This is not an exhaustive list and will adapt as the role evolves -

• Support store management with administrative and back-office tasks.

• Assist in handling customer enquiries (phone, email, in-store) and directing them to the right team member.

• Coordinate with support functions (care and repair, aftercare, customer service) and share updates with the team.

• Help with stock transfers and updating records on the system.

• Support the team with aftercare and repairs by keeping clients updated and ensuring smooth communication.

• Assist in maintaining trackers for appointments, customer service cases, and store reports.

• Provide general office support such as stationery requests, uniform lists, and staff purchase records.

• Support the team during peak trade periods, including some weekends (e.g., December and June).

Skills & Attributes

• 1+ years of experience in retail is preferred
• Good computer, numeracy, and literacy skills.
• Basic knowledge of retail or administration is an advantage, but training will be provided.
• Organized with strong attention to detail.
• Strong communication and willingness to learn.
• Positive and adaptable, especially during busy times.
• Reliable team player with good time management.
• Professional personal appearance.

Our Business:

Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally.

Our people are at the heart of our brand. We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.

Our Values:

We are down to earth – we stand with authenticity, integrity and respect.

We have passion – we drive the business with agility and care and we are committed to excellence.

We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun.

We work with inspiration – we envision the future with confidence, creativity and freedom.

If the shoe fits, walk with us …

Diversity, Equity, and Inclusion:

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!