Retail Banking Executive - Auto Loan

About us:

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview:

The RBS Auto Loans Unit is the sales channels under Retail banking, catering to the auto loans requirements of existing Emirates NBD & new to bank customers in UAE. The unit’s core responsibility is to increase the market share of Auto Loan Business and function in line with the Group’s overall business strategy.

The DSF Auto Loan Unit is responsible to manage auto dealerships in UAE and generating maximum share of business for the bank. It’s also handled Fleet business, referral business from Call center, Personal banking, Priority Banking, and Private banking units. It also accountable for fulfilling the loan requirements of Emirates NBD branch business & staff credit.

What You Will Be Doing:

• To increase sales acquisition of Auto Loan in retail banking.
• Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.

• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.
  

What are we looking for

• Banking / Retail Sales
• International / GCC and UAE Experience
• Selling & Marketing Skills
• Graduate / High school + 2 years’ experience
• MBA / BBA
• Basic Knowledge of operating systems
• Having good inter/intra-Personal Skills
• Acceptable & Good Team Player

• Self-Motivated / Hardworking / Focused & Enthusiastic
  

What we offer you

• Competitive salary package

• Strong emphasis on work-life balance and wellbeing across the bank

• World-class Learning & Development platform and career development

• Generous annual leave entitlement and Private Healthcare

Preferential banking facilities for employees

Why Join Us

• We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
  
  At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.