Retail Business Process Officer

Sharjah, United Arab Emirates

Research, Analyses, and recommend improvements to retail business processes to improve the overall performance.
Structure a large amount of information within a process framework.
Work with business teams and the IT Department to find the best way to design new processes and solve process-related problems.

Analyze business processes and workflows to find out how they can be improved or automated.
Document procedures and present new process designs to stakeholders for discussion.
Monitor, measure and provide feedback on process performance.
Analyze procedures, processes, and tasks related to project scope to reduce redundancy, build efficiency, and increase productivity while ensuring compliance with Sharjah Coop policies.
Support implementation of Strategy Management & the Balanced Scorecard (BSC) across Retail departments.
Assist the Business Process Head in following up with business lines to implement their strategic management processes.
Assist Departments with developing strategy maps, objectives, KPIs, targets and initiatives.
Work collaboratively across all organization departments to help improve business process management.
Support the execution and project/program management of the whole strategy initiative portfolio.
Facilitate the design and implementation of new/improved process models and organizational structures.
Prepare reports which provide well-informed information, problems/potential problems identified, short- and long-term financial implications, opportunities, results of efforts, risks, and recommendations for corrections.
Assist the team members in any other tasks that may arise as required.
Perform any other tasks assigned by the line manager.

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