Retail Footwear Sales Associate

Job title
Retail Sales Associate

Reports to
Store Manager

Job purpose

This position is responsible for representing the company on the sales floor. This includes assessing, educating, fitting and assisting the customer throughout the entire purchase process. This also includes maintaining a clean, presentable, and safe storefront as well as an orderly, well-stocked inventory area.

Duties and responsibilities

• Assessing, educating, fitting and assisting the customer

- Greeting the customer promptly and politely as they enter the storefront.
- Listening to the customer and asking questions to assess the customer’s needs.
- Educating the customer on the benefits of the products and general foot health.
- Retrieving shoes from the stock area for the customer and putting the shoes on their feet.

• Maintaining a clean, presentable and safe storefront

- Making sure floors, furniture, windows and displays are clean and neatly organized.
- Preparing, pricing and displaying new product on the sales floor.
- Noting and promptly reporting any potential safety issues.

• Maintaining an orderly, well-stocked inventory area

- Receiving, unpacking and organizing shipments from vendors.
- Rearranging and/or reorganizing stock on shelving to make room for new arrivals.

Qualifications

• Physical Requirements

- Employee must be able to lift and carry boxes weighing up to ~25 lbs.
- Employee must be able to climb a step-ladder while carrying boxes weighing >5 lbs.
- Employee must be able to squat and/or bend over for extended periods of time, to count and organize shoeboxes on the ground as well as to fit shoes on customers’ feet.

• Computer Skills

- Employee must be comfortable using a Point of Sale system on a computer.

• Organization and Social Skills

- Employee must be able to keep a reasonably clean and organized workspace.
- Employee must be able to work well with other employees in a shared workspace setting.
- Employee must be able to communicate professionally and effectively via e-mail, phone and in-person.

Job Type: Part-time

Pay: From $16.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person