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Retail Operations Manager – Car Detailing

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Responsibilities include:

  • Developing store strategies to raise customers pool, expand store traffic, and optimize profitability
  • Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
  • Ensuring high levels of customers satisfaction through excellent service

Location: Bengaluru

Experience Required: Minimum [2 years] in store operations and salesDriving Skills: Mandatory (Valid Driving License)

About The Role:We are seeking a highly motivated and detail-oriented Store Operations Manager to oversee day-to-day operations at The Car Laundry. The ideal candidate will ensure smooth store functionality, manage the team effectively, and deliver excellent customer service while driving store-level revenue and walk-in sales.

Key Responsibilities:

  • Store & Team Management:
  • Maintain cleanliness of the store and machines.
  • Ensure the team is allocated tasks efficiently.
  • Monitor and enhance store-level revenue, walk-in sales, and overall customer satisfaction.
  • Vehicle Handling:
  • Oversee car receiving and task allocation to the team.
  • Prepare checklists and update car statuses regularly.
  • Upload car interior, exterior, and progress pictures in the group.
  • Customer Engagement:
  • Conduct vehicle inspections before delivery.
  • Communicate with customers regarding delivery timelines.
  • Handle payment collection and ensure exceptional customer experiences.
  • Delivery & Logistics:
  • Arrange drivers for vehicle delivery.
  • Close the store at the end of the day efficiently.
  • Inventory & Maintenance:
  • Update stock requirements and report maintenance issues promptly.

Requirements:

  • Proven experience in store sales and operations management.
  • Ability to drive and possess a valid driving license.
  • Strong organizational and communication skills.
  • Team leadership and customer service experience.

What We Offer:

  • Competitive salary and benefits.
  • Opportunity to work with a growing and dynamic team.
  • Hands-on experience in the automotive care industry.

How to Apply:Send your resume to info@workwavez.com

Job Type: Full-time

Pay: From ₹35,000.00 per month

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Work from home

Application Question(s):

  • Is your current location Bengaluru?

Experience:

  • Automotive service: 1 year (Preferred)
  • working: 3 years (Required)

License/Certification:

  • Driving Licence (Required)

Location:

  • Yeshwanthpur, Bengaluru, Karnataka (Preferred)

Work Location: In person

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