Retail Operations Specialist

ONE WORLD, ONE PHILOSOPHY, ONE FAMILY - that's BESTSELLER, a family-run and global fashion group. Under the BESTSELLER Region East umbrella are brands such as ONLY, JACK & JONES, VERO MODA, NAME IT and many more.
In 2025, we will celebrate 50 years of BESTSELLER! Under the theme "Nearness", we will highlight what defines us: close collaboration, strong partnerships, and a shared drive to create fashion with passion and responsibility.
Would you like to be a part of our success story? For our team in Dubai, we are looking for an experienced

Retail Operations Specialist

Responsibilities:

• Drive strong store presence and ensure all locations follow retail and brand standards.

• Execute Visual Merchandising strategy locally and secure implementation of the VM tool.

• Monitor store performance and take proactive action to secure operational excellence.

• Partner closely with Store Managers, Visual Merchandisers, and POS Specialists to support daily operations.

• Provide regular feedback from stores to the regional team.

• Track and act on key performance indicators (KPIs) to improve store results.

• Support recruitment, training, and development of store teams.

• Ensure smooth day-to-day store operations and act quickly on issues

Qualifications:

• Native Arabic speaker (a must).

• Solid background in retail – ideally experience as a Store Manager for a few years.

• Experience in managing store operations in the fashion industry; Area Manager experience is a plus.

• Used to being in stores – 80% of the time will be store visits.

• Open to travel and flexible in working across different locations.

• Office presence a few days per month, rest of the time in the field.

• Hands-on, structured, and action-oriented – checklist-driven and quick to follow up.

• Strong communication skills, able to connect with both store teams and the regional office.

What we can offer:

• A corporate culture where we welcome new ideas and move quickly from idea to action.
• Being part of a team where collaboration, creativity and action are key.
• Being part of our UAE+ expansion and drive things forward.
• Being a part of the new project right from the beginning.
• Freedom and responsibility in an international and culturally unique working environment
• Brands that offer a unique combination of style and quality, with an emphasis on sustainability and have huge potential to grow