Retail Sales and Graphic Design Specialist

Company Overview:

Big Frog Custom T-Shirts and More of Fayetteville is a dynamic and customer-focused retail company specializing in custom designed apparel and promotional products, offering a fun and creative workspace environment.

Job Description:

We are seeking a talented and creative individual to join our team as a Retail Sales and Graphic Design Specialist. The ideal candidate will be responsible for providing exceptional customer service, driving sales, and creating custom graphic designs to communicate ideas that inspire, inform, and captivate for our customers.

Key Responsibilities:

• Consult with customers to understand their design preferences and provide recommendations
• Utilize basic graphic design skills using Adobe Creative Suite to create custom designs
• Ensure 5 star customer satisfaction by providing high-quality products and excellent service
• Answer the phone and respond to email and voicemail as quickly as possible.
• Make sure all artwork is finalized and transferred to production
• Review previous day's orders to prioritize artwork and printing
• Ensure 24 hour turnaround orders met ahead of schedule
• Assist with merchandising and maintaining a clean and organized store environment
• Assist with inventory management and restocking of merchandise as needed

Required Skills and Qualifications:

• Proficiency in basic graphic design using Adobe Creative Suite
• You have worked in a retail environment for at least one year.
• You are excellent at being articulate in emails. IF NOT PLEASE DON'T APPLY. We email a lot!
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Energetic, outgoing personality with a positive attitude and passion for customer service
• Ability to multitask and work in a fast-paced environment
• Creative and detail-oriented with a passion for design
• Knowledge of printing techniques and materials is a plus
• If you are savvy about social networking (Instagram, Facebook, Pinterest, etc.), you get extra points!
• If you have been a key holder (open/close) for a small business, you get extra points!

Additional Responsibilities:

• Timely opening and closing procedures
• Solve production hold-ups in professional manner and communicate with customers
• Review orders “in the pipeline” and send follow-ups when appropriate
• Receive, put away and perform monthly inventory counts
• Assist with production once customer responsibilities are met

Job Type: Full-time

Pay: Starts at $18.00 per hour with bonuses available based on personal and store sales goals

Expected schedule: 40 hours per week

• We are open Monday through Friday from 9am - 6pm and Saturday from 9am - 1pm. You must be available all days during these hours.

Job Type: Full-time

Pay: From $18.00 per hour

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to Commute:

• Fayetteville, GA 30214 (Required)

Ability to Relocate:

• Fayetteville, GA 30214: Relocate before starting work (Required)

Work Location: In person